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Cannot open the encrypted stream.

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2nd issue once I got 2014 installed.

I get an error while trying to run a previous backup job from 2013. It's a file backup of ~3 GB to the Acronis cloud. Here is the error:

Cannot open the encrypted stream

I have tried everything from repairing, to rebooting multiple times, and everything in between.

Anhang Größe
cannot_open_encrypted_stream.png 6.41 KB
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It is possible that ATI 14 does not work with cloud backup files created with ATI 13. During beta development of ATI 14 they changed the way cloud backups were created at lest twice and each time the old backups could not be accessed. At least this was the case for full drive backups.

Does the ATI 13 recovery disk give the option of accessing cloud backups, if so that may be the solution.

Ian

I'm pretty sure that 2014 requires a new task to make images to the cloud, though I think you can still recover 2013 cloud contents.