Can't access tib files when booting from a True Image Home 2012 DVD

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The main disk on my Windows 7 64-bit PC got corrupted, and I am trying to restore the disk from a full backup made to a network attached storage (NAS) device with Acronis True Image Home 2102. The NAS and the PC are both on a wired Ethernet network.

When I boot my PC using the Acronis True Image Home 2012 DVD and I attempt to restore my disk, the PC can't access the tib files from the NAS. When I browse for the tib files during the restore process, the browse list shows the local C drive, as well as the DVD drive. Nothing shows up from the network. It seems that the boot disk may not communicate properly with the network. I’m not sure.

So I copied the tib files to an external USB drive (with the tib files on the root of the USB drive). When I boot my PC using the Acronis True Image Home 2012 DVD and I once again attempt to restore my disk, the PC can't access the tib files from USB drive, which is plugged in a USB port of the PC.

The behavior when I attempt to browse and locate the tib files with the USB drive attached is different than when the USB drive is not attached, as for some reason 4 new drives show up in the browse list, none of which show any files. So it seems that there may be some sort of weird recognition of the USB drive going on. I’m not sure.

The USB drive works fine, and I can access the data when plugged in other PCs.

In the following article, they talk about downloading the latest ISO and burning a new boot disk, but that was for an earlier version of the software. Has True Image Home 2012 had a problem where doing this may solve the issue that I am experiencing?

https://forum.acronis.com/forum/26840

Any help would be appreciated ! Thanks !

So, 09/28/2014 - 16:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I can give you some tips about reaching the NAS. But, many users have trouble with NAS and their routers, due to the data throughput needs of an image restore. Simplest option may be for you to copy the .tib image to an external drive (e.g. USB, SATA) and connect that to your PC for recovery.

Mi, 10/01/2014 - 17:01
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