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Can't Install

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I've been using Acronis since they started selling their first version. I have never had an install problem. I have a "some required files are used by another process" with no indications of what processes they need, oh, like I get most of my other products! THEN I to chat, and I can't because I don't know the build # though the build number is not required. Did they test anything?

Any suggestions on what to do after I cool down?

Window 7x64 latest update
BTW, Acronis 2014 worked just fine (glad I backed before I loaded this "improved" version)

0 Users found this helpful

Just ignore that message, on reboot TI will work OK.

The processes that may be causing the installer to complain are - Internet Browser, previous True Image processes such as scheduler2, TIMounter.

If for some reason clicking the ignore option doesn't work, you could try stopping all the Acronis processes in Services.msc and in Task Manager stopping your browser.