Direkt zum Inhalt

Can't Install/Uninstall Acronis Home 2010

Thread needs solution

I tried to perform a disk backup this afternoon using Acronis True Image Home 2010. For some reason, the program failed. At this moment I don't recall the exact failure message.

I tried to uninstall True Image, and the uninstall failed. I've attached a link to the appropriate screenshot of the error message.

http://dl.dropbox.com/u/15799803/Acronis1.jpg

I then tried to reinstall it, and was presented with a message telling me it was already installed.

http://dl.dropbox.com/u/15799803/Acronis.jpg

Since I can't uninstall it, and apparently can't reinstall it over the old version, it looks like I'm stuck. Elsewhere in this forum a cleanup utility was mentioned, but I was unable to find it anywhere.

Has anyone any idea what I might do to correct this situation, it TrueImage reinstalled, and get my drive backed up?

Thanks for any help anyone can offer.

John O'Boyle

0 Users found this helpful

Check out this thread, in particular post #33

You can try with Revo Uninstaller as well, in aggressive mode, using Acronis as the key word.

Thanks. I'm new to this forum (and it's construct). I've no idea how to get to "Post #33". I'm also assuming that "this thread" refers to the one we're presently in!

JLOB

Belay that! The Revo Uninstaller did the trick! Thanks for your help.

JLOB

John,

Sorry, I meant to copy a link to this thread: http://forum.acronis.com/forum/19091