Can't restore Image from NAS (Thecus N2100) via Boot CD/USBStick... Supposedly image damaged ?!

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 1
Kommentare: 0

Hi Community,

i downloaded the latest build (7064) from Acronis as trial. I can successfully backup my partitions to the NAS (Thecus N2100).
If i try to restore the Image from the NAS, i get a failure notice that the image is damaged or belong to a another archive.

If i validate the image, i became no errors and all is fine. I can restore the copied (same) image from my internal hdd, external hdd, my usb stick... all restores from theses storages work's great, only the restore from my NAS doesn't work.

There are no problems to login to the NAS with Acronis bootable rescue media or Acronis Startup Recovery Manager.
Once i choose the image from the nas and click the button to restore i become the failure notice.

I have tested this under Windows XP SP3 and Windows 7 Prof, two diffrent computer systems.. bud same error.

Is there someone who has an idea to solve that problem?

Many Thanks!

So, 07/18/2010 - 18:03
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Beiträge: 24
Kommentare: 3268

Hello Furly!

Thank you for finding time to join us and share your experience! I completely understand your concern and will be glad to assist you.

Thank you for the detailed description of the issue! I've check our internal resouces and found no mention of any known issue matching your description. So this situation requires investigation. Could you please gather the following information? 

  1. Acronis Info from the problem machine
  2. Wireshark output
  3. NAS model
  4. Share settings

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mo, 07/19/2010 - 15:53
  • Anmelden, um Kommentare verfassen zu können