Cold Backup fails without notice - stumbles on a certain partition
Build 6614, ThinkPad Helix, Windows 8.1, SSD drive with several partitions. I created a bootable USB stick and am trying to get a full backup to a USB attached drive. When the backup is almost done, the machine just reboots. The backup only succeeds when I remove a 7GB partition from the partitions being backed up. When backing up from the OS TI said it needed a sector by sector backup of the 7 GB partition.
I certainly don't feel comfortable with a disk backup that does not represent the entire disk, any idea what that drive is and if I can work without it? Will post to Lenovo forums as well but this is odd behavior for a disk backup utility to simply fail and reboot without a trace.
Thanx - Still will not image all partitions using the recovery CD. Machine simply reboots when it gets to the 7GB drive (last drive). I notice most of the drives are listed as NTFS/FAT, 0x27 except the problem 7GB drive is listed as 0x7. When I bring up TI with the operating system up (8.1) and go to the backup tab, it shows the partitions but the problem 7GB partition is not checked and there is a message indicating it would need a sector by sector image.
Can you print a snapshot of your windows disk management console?
Did you run chkdsk /R on the failing partition?
Sorry - was locked out. This partition came with the machine and I would prefer not trying to repair it. i still don't know its use and here is a snapshot of the management console attached.
Joesph,
Does your machine have the OneKey Recovery app installed? I noticed that your disk manager screenshot shows the 7GB partition as empty and is OEM partiton. The OneKey Recovery uses this partition to recover from a hard failure. That partition must remain if you ever intend to use the OneKey Recovert feature which restores your machine to factory default condition. If this partition is removed the OneKey feature will not function.
I would think that you could use TI to backup all partitions on the disk except the OEM partition recover those partitions to another disk, and boot the end result. This would need to be tested obviously but I see no reason why it should not work. In doing this you would in fact lose the ability to use the Onekey feature on the newly created disk.
The partition type 0x27 is a recovery partition formatted NTFS. Use the Windows disk management to assign a drive letter to that partition so that you can run chkdsk /r on it. Then remove the drive letter.
Thanks - the 7GB partition that is giving me problems is actually 0x7. The others were 0x27. I am okay if I leave that out and am able to restore without it. Definitely will test it. But if this is a partition that is intentional, someone needs to change to support the whole backup. Unless it actually is in need of repair...
I believe that this partition is indeed need of repair. You can do as Pat suggests, assign a temporary drive letter to that partition and run chkdsk without any switch options like the /r and the return will indicate if any errors were found. If so then running chkdsk /r would be appropriate and should result in ATI being able to perform a full disk mode backup of your entire disk. This does of course depend on if in fact errors on that partition are found and are correctable by the chkdsk utility.
Okay - just so you all know, this is my wife's business PC and the penalties for failure are extreme. So what I will do is get a clone onto another drive and play with that one after determining I can restore the existing images to another drive without the 7GB partition. Will be a while until I report back. Thanks for all the help.
Hi. So is the only method to get around TI 2014 not being able to handle the 7GB Lenovo partition on an SSD is to clone the drive then resize it if necessary? Will the 7GB partition be able to function as a hibernation partition? I searched and while plenty of folks have the issue, I don't see where Acronis has addressed it.