Consolidation error question
Hello
I have a situation where a backup from an ageing backup chain is failing consolidation. Extract from log:
The following backups have been successfully created: "\\NETWORK_PATH\backup_name_b65_s5_v1.tib"
Validate Backup Archive Location: "\\NETWORK_PATH\backup_name_b65_s5_v1.tib"
Pending operation 3 started: 'Validate Backup Archive'.
Consolidate Backup Archive Location: "\\NETWORK_PATH\backup_name_b65_s5_v1.tib" Destination: "\\NETWORK_PATH\backup_name_b65_s5_v1_64B49F88-1F3C-4853-859D-EAAF5F01F961.tib"
Consolidate Backup Archive Location: "\\NETWORK_PATH\backup_name_b65_s5_v1.tib" Destination: "\\NETWORK_PATH\backup_name_inc_b65_s5_v1_64B49F88-1F3C-4853-859D-EAAF5F01F961.tib"
Failed to exclusively access backup \\NETWORK_PATH\backup_name_b60_s4_v1-2.tib during consolidation. Make sure the backup file is not opened in other applications.
Error occurred while opening the file.
The network path was not found
So chains <=59 are already deleted and 61 to 65 are ok, but an incremental in 60 is causing consolidation to fail. I'd be happy to just delete the whole 60 backup chain but I know that would upset True Image.
What I do know is the network path is working because a second computer with ATI backs up to same NAS with no issues. I believe the b60_s4_v1-2.tib incremental file is corrupt or locked by an installed Norton Security product (although this doesn't seem to sit very well with me).
So would anybody know how can I remove the bad chain safely?
Richard


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