Corrupt Image File

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Hi all,

once again somebody who has problems with corrupt images.
Before the crowd goes wild - yes i know validate the image, be sure hardware, drivers are ok.
The backup process stated everything is alright and the image creation succeeded.

Anyway - the image is broken.

Is there a tool (any tool) to do a restore of the files in that image.
Mounting the image led to an error.

I believe Acronis should be able to provide a tool that analyses image files and provides more detailed information about the reason why an image is corrupt.
In best case the tool should repair the image or at least prepare it to be mountable for (partial) restore.

I don´t know much about the internal structure of an image file but i firmly believe that many image files have errors that could be repaired easy.

Thanks
Michael

Hope is the last to die.

Mi, 04/21/2010 - 20:02
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Hello Michael,

Thank you for posting your question, I will be happy to help. 
We do not have a special tool to retrieve corrupted archives. 

If you have a corrupt backup and need to restore data from it, the general strategy would be to:

  1. Copy the corrupt backup archive to the internal hard disk drive (if the backup is on an external resource/media);
  2. Mount or explore the backup archive and try to restore files or folders from it.
  3. Try to restore the archive with Acronis Bootable Media.  

Please see this article for troubleshooting steps, they will help you to fund the exact reason of the issue. 

If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.
Thank you.
Do, 04/22/2010 - 07:03
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