Corrupted hard disk data
I am new to Acronis and only modestly facile on a computer.
I am using True Image 2009 ( couple months old), Build #9,709.
I am running Windows XP Home, Service Pack 2.
When I attempt a full backup, Acronis reports immediately that it is unable to read certain data on my hard drive. I know the drive has problems. I cannot run Chkdsk on it (it freezes)...I have attempted numerous times, using hard drive utilities, etc. to run chkdsk, chkdsk /f and chkdsk /r. All freeze up and will not work.
Can I "force" Acronis to do a backup (mirror image of my drive). It will not respond when I tell it to "ignore" the bad data it cannot read. Whether I tell it to "ignore all" or simple tell it to "ignore" each time it encounters bad data, the program will not proceed.
My goal is to save all my my programs + data files in a backup and restore them to a new hard drive that I will install in the laptop. As far as I can tell the corrupted areas relate to Windows files.

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Richard:
True Image won't be of much help now. Its major usefulness would be if you already had a backup of your disk, before it went bad, and wanted to restore this backup to a new disk. Even if you get TI to make an image of your damaged disk you won't be able to reinstall programs from the backup.
At this point your best bet is to just use Windows Explorer to copy personal files, program installers, and anything else of value to external storage. Then proceed with your plan to replace the drive, reinstall Windows and your programs.
Could a program like SpinRite fix your disk?
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