Decompression error backing up to Online Storage

Thread needs solution

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

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Beiträge: 4

Kommentare: 4

Hi,

I'm unable to perform an online backup at all. I don't see an entry in the knowlege base.

Please advise.
Thanks!
Randy

1 Information 1/29/2012 8:07:57 PM Stage Description
2 Information 1/29/2012 8:07:57 PM Operation BIG-BUBBA started manually.
3 Information 1/29/2012 8:07:57 PM Analyzing partition '0-0'...
4 Information 1/29/2012 8:07:58 PM Analyzing partition 'S:'...
5 Information 1/29/2012 8:07:58 PM Analyzing partition 'G:'...
6 Information 1/29/2012 8:07:58 PM Analyzing partition 'J:'...
7 Information 1/29/2012 8:07:58 PM Analyzing partition '0-0'...
8 Information 1/29/2012 8:07:59 PM Analyzing partition 'C:'...
9 Information 1/29/2012 8:07:59 PM Analyzing partition 'D:'...
10 Information 1/29/2012 8:07:59 PM Analyzing partition 'E:'...
11 Information 1/29/2012 8:07:59 PM Analyzing partition 'N:'...
12 Information 1/29/2012 8:07:59 PM Stage Description
13 Information 1/29/2012 8:07:59 PM Priority changed to Low.
14 Acronis True Image Home 1/29/2012 8:08:07 PM Decompression error.
15 Acronis True Image Home 1/29/2012 8:08:08 PM Operation has completed with errors.

More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x001703F5

Mo, 01/30/2012 - 05:50

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

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I should mention that the backups were running for several weeks and then the decompression error occured.

Mo, 01/30/2012 - 05:52

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

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Hello Randy!

Thank you for posting and welcome to the forum. I will do my best to help you.

This specific error with the 'Decompression Error' needs to be investigated. Please contact our Support team with this report collected from your machine.

Could you try recreating the backup task and check if this issue re-occurs please?

Please let me know if you have additional questions.

Thank you.

Fr, 02/03/2012 - 18:19

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

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Hi Yana,

This has been assigned case number 01483926.

Thanks!
Randy

Fr, 02/03/2012 - 23:26

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

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Hello Randy,

Thank you for the case number. I've forwarded it to our Management team in order to raise it's priority.

Let me know how it goes.

Thank you!

Mi, 02/08/2012 - 20:48

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