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Delete old files from Acronis Secure Zone

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I had to migrate from the Acronis Backup and Security 2010 Upgrade to Acronis True Image Home 2010 Standard Upgrade (as the problems with the firewall and virus scanner were killing me.)

However, when I did that there were files left in my ASZ (obviously these were wanted at that time).

However, now these backups can not be seen from within ATI 2010. I can only see them using the Acronis Secure Zone system folder in the My Computer folder. However, this interface will not allow me to delete them. Neither can I delete them from with ATI as it does ot know they exist. I need to get rid of them as they are taking up space.

How can I delete them?

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Hello Lennie,

Thank you for posting. I will help you to resolve this issue.

As a workaround, you can try deleting the Acronis Secure Zone. This will delete all the backups there. You can then re-create it. Please check pages 123 and 120 in our User Guide respectively for additional information.

Otherwise, I would like to ask you for additional information so that I can resolve this problem.

1. Screenshots of the disk management window.

2. Screenshots of the Acronis Secure Zone management Windows.

3. Screenshots of the Acronis Secure Zone system folder in Windows.

4. AcronisInfo report.

Please let me know if you have any other questions.

Thank you.