Destination refused when cloning disk
Hi,
using TrueImage 2013 + Plus pack.
On a customer's computer, I would like to clone the internal hdd to a brand new ssd drive connected as USB.
I created a rescue boot disk on a usb key, and used it to boot the customer's computer.
I chosed manual cloning (automatic cloning has the same error), I can choose its internal sata disk as source, but when selecting destination disk, the ssd disk is proposed but is grayed, I cannot select it.
I tried the menu "add a new disk" to configure the SSD as MBR or GPT, but the error is the same, I cannot select it as destination disk, although the disk is displayed (so correctly connected).
Is it a bug fixed by some patches/new releases?
Do I have to mount the ssd internally first, and clone the source from usb to internal?
Regards.

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Alain,
Please follow the recommended steps for cloning, which does NOT include cloning to a destination connected via USB.
This KB gives a little more information about how to clone successfully (video)
https://kb.acronis.com/content/2931
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