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[DUPLICATE] TI 2012 Family to TI 2013 Family

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I tried asking online chat support about the upgrade path from TI 2012 Family to TI 2013 Family, but 3 browsers and 30 minutes of staring at the "loading" progress bar later it's clear the support is broken. This gives me confidence... not.

Anyway, ranting aside, is there an upgrade path for those on TI 2012 family to TI 2013 Family?

I assume that if I purchase the standard "upgrade" I won't actually get 3x new keys.

It actually works out cheaper to purchase the full version using the 3x bundle pack, than buying 3x upgrade

Please post your upgrade questions in this sticky thread.

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Hello pro-logic,

Thank you for using Acronis software.

Please accept apologize for your problems with our chat. I will address this to our management.

You should be able to upgrade from Acronis True Image Home 2012 Family Pack to True Image 2013 by Acronis Family Pack.

For more details about this step, please read this article from our knowledge base.

Please let me know if you have additional questions.

Thank you.