e-mail backup of Outlook 2010 very slow

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Hi,

I´m trying to backup Outlook 2003 SP3 on Win 7 with Acronis 2012 (6154) on a laptop (dual core 2Ghz, 2GB RAM) from Partition C to Partion F (HDD).
The backup is extremely slow. The PST is ~ 800MB large and it has probaly 20000 e-mails. I´ve noticed that this seems to be completly impossible to backup and filtered the backup. Now I´m backing up ~3000 e-mails (very rough guess) (400MB), but it´s still extremely slow. The backup runs for more than 48 hours and is still running.
Any ideas why that is?
Just now I had the idea I could compress (or compact or trimm, whatever it´s called) the PST. Would that help? Any other ideas?
The CPUs have consistantly a quite high utilization of ~ 50 - 60% and it´s related to the true image process. There is still plently of free RAM (350MB free and 900MB in cache).

Thanks in advance,
Hermann

Fr, 07/20/2012 - 06:05
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Hello Hermann,

Thank you for posting this question.

Unfortunately, in this case there may be multiple solutions.

  • Make sure that your Outlook is not open program at backup time. This can prolong the duration of the backups considerably.
  • In the list of changes I could find the note that the following issue has been resolved:
    "There is an error when a user is an edited e-mail backup task runs, while Microsoft Outlook is running."

So here I would recommend the following steps be taken:

Please let me know if you have additional questions.

Thank you.

Di, 07/24/2012 - 09:51
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hello all,

I´d like to follow-up on my first post, respectivlely on Peters answer. Finally I could make some time to test the suggestions.
So the problem ist still there, even with Outlook closed during backup. E-mail backup is extremly slow, even after my upgrade to Outlook 2010. I´ve tried to backup a PST with 200 e-mails with ~ 20MB but it´s still extremly slow. The first 100 - 150 E-mails are backed up very fast with a rate of 5- 10 per sec. But then performance drops dramatically to 1 e-mail per 20 - 40 sec. This is what the Acronis Eventlog tells me.
What I´ve also noticed is that the initial analysis phase takes more that 10 min. (also from the logs) . There is one message "create incremental backup " and then the next message is 10min. (!) later "Profile xyy : backup has started" . I don´t know what it did within those 10 minutes.

a regular image backup with Acronis is fast and also the laptop in general is fast. No other performance issues.
I´ve uninstalled Acronis and completely removed the remains of the installation with the cleaning tool provided by Acronis and reinstalled TrueImage 2012. It didn´t help.

Thanks for any further hint.
Hermann

Di, 09/10/2013 - 12:14
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