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Endless 'Enter your Windows credentials' after resolving scheduled task problems

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Hello, I have recently found the forum http://forum.acronis.com/forum/35455?page=1 which allowed me to resolve the very frustrating problem that ATI 2013 would not start scheduled tasks in Windows 8.

I then upgraded to build 6514 and I am now getting endless 'Enter your Windows credentials' which even when entering ny Windows 8 id and password just keeps returning. My User Access Control (UAC) is also set to 'Never' ask for permissions so ATI should not seek this authorisation.

I have had a frustrating few months with ATI trying to find the resolution to the scheduling problem only now to be faced with the issue that I'm unable to create any new backups!

I hope someone may be able to offer some help?

Many thanks
Barry

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Can you describe in more detail what steps you are performing and include screen captures as well?

Are you storing any of your existing backup files on a NAS or networked location?

I too have installed latest update build 6514 and can no longer backup email due to endless credential problems while I keep putting credentials in it does not help

When this problem occurs imaging to a NAS, one solution that often helps is to open up Windows Credential Manager, delete the credentials, then remake the task entering the credentials when asked. This often fixes the problem with Window's being happy and True Image being happy. It might not work in this situation but I think it might be worth a try.