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Endless Outlook 2010 Backup

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Hello,

This is my very first backup with an Acronis product and it is failing.

What could go wrong? I have just set it up for a full backup of Outlook 2010 on an external drive via USB 3. PC is under Windows 7 Ultimate.

I am also upset to not have access to any direct support from Acronis - maybe due to the fact that I bought the software a few months ago and that I just started to use it now.

Any help would be much appreciated. Thank you.

Florian

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Florian,

First, try plugging your USB drive into a USB 2 port, this might solve your problem. If that doesn't solve the problem, try running the backup before you have opened Outlook.

Colin,

I even tried on the local SSD but the problem remains.

I remember doing a backup of my mails with MailStore and that one "message" did not make it through (from a RSS feed). I will delete it and run Acronis again to see of this could be the issue.

At this time, MailStore Home can backup all my mails and it is free.

Acronis True Image 2013 on the other hand cannot and I paid for it...