Error message : Echec lors de la lecture à partir du secteur "462'736'388" du disque dur "1".
Hi,
I have this message with save Acronis buil 6029 (in French, sorry!) :
Echec lors de la lecture à partir du secteur "462'736'388" du disque dur "1".
Save all partitions on a external disc Western Digital 1 TB. This PC have no problem when this HD is not plugged!
But when he is plugged, i have a hang with error on USB device.
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Technical description :
PC : Asus Pundit P2-P5945G-DB - Intel 775 core2 /945G/ FSB1066 / 2xDDR2-800
Processeur : Intel Core 2 Duo E4300 1,80Ghz 800Mhz 2x1MB Socket 775
Mémoire vive : Kingston DDR2 667 PC5400 1024MB CL5
Disque dur : Samsung Spinpoint P120 250GB SATA-II 7200rpm / 8Mb / Low Noise
OS : Windows XP Home Edition
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Question:
It is a system disc problem?
See you correlation with the external HD?
Thank you and best regards. (sorry for my english!)
Daniel

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Hello Daniel,
Let me fix the issue.
First of all please make sure that you're using the latest build #7046 that is available for download from your account.
I may suggest you to check the external drive for errors:
Could you please check the disks for errors?
- Go to the Command Prompt (Start -> Run -> cmd)
- Enter the command: "chkdsk DISK: /r"
where DISK is the partition letter you need to check.
If the issue still persists, please collect AcronisInfo output and submit a support request with the collected information.
Please reply to this thread if you have any additional questions.
Thank you.
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Tank you for your response.
It is not my PC and i will making your check at the next week.
I have remarks : This error message is not on the external Drive but on the master drive C: and my question is :
Why Acronis make a error message on the C: disc ?
i suspect a USB problem but why this message on C: ? IT's logical?
Thanks and best regards.
Daniel
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Hello Daniel,
That error message may indicate that there are some file system errors on your C drive and CHKDSK utility probably will fix them.
We are looking forward to hearing back from you at your earliest convenience.
Thank you.
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Thank you,
I will test make and recontact you when i have an other problem.
For me this case is closed.
Thank you for your availability.
Best regards.
Daniel
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