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Error while checking for updates

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When I try to run the Check for updates, it is always displaying an error:

An error occured while checking for updates.

What could be causing this?

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Are you on a Local Area Network? The can sometimes block certain sorts of activity, including some methods of internet access.

If you turn off your seciruty program and then load ati, does it still happen?

It's also possible the Acronis server is down and things will be fine tomorrow.

Also possible that installation has gotten corrupted (in which case run the installer and select repair -- can't hurt)

alternatively, you can login to acronis.com, go to product updates and see if there is a newer build. Manually download t and install it. I prefer this method so that I can uninstall existing version before trying to install update.