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failed to lock in file

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I'm attempting to create an entire pc backup saved to an external drive and I'm getting an error message, "failed to lock in file." Never seen that before. Having been saving to this external drive for some time with no issues. Suggestions?

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Your error is most likely related to either a permissions error (wrong credentials, or user does not have rights to backup), snapapi module failure, VSS service failure, snapshot creation failure, disk errors, or possible network issues if backing up to a networked device.

The link below suggest some troubleshooting steps you can take to attempt to narrow down the cause.

https://kb.acronis.com/content/46893#