Failed to read sector '0' of hard disk '2'

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I have recently purchased True Image 2014 in order to clone the existing hard disk on my Dell XPS 1530M onto a larger, brand new Western Digital hard disk WD7500BPKT.

I had to purchase the full edition of True Image 2014 because the Western Digital version of True Image, available from the Western Digital website, was not working.

I am using Windows XP Professional and have the new hard disk connected via USB.

The new hard disk is recognised by the Windows Device Manager (see attched screen shot 'Device Manager'), but it does not get assigned a drive letter in 'My Computer' (see attched screen shot 'My Computer'), neither is it detected in 'Disk Management' (see attached screen shot 'Disk Management')

On launching True Image 2014 the following error message appears:

'Failed to read sector '0' of hard disk '2'. Try to repeat the operation. If the error persists, check the disk using Check Disk Utility and create a backup of the disk.'

(See attched screen shot 'Error Message')

By clicking 'Cancel' or 'Ignore' a few times it is possible to proceed with the Clone Disk process and the software does detect the new hard disk (see attched screen shot 'Clone Disk').

In the final stage of the Clone Disk process, once the new hard disk has been designated as the destination disk, a message says 'The selected disk will be restored as is (disk's layout will remain MBR)' (see attached screen shot 'Clone Disk 2').

Then on clicking 'Proceed', the original error message 'Failed to read sector '0'...' appears again.

Can someone please help me to resolve this problem and successfully clone my hard disk?

Best wishes, Mark

Anhang Größe
device_manager.jpg 68.82 KB
my_computer.jpg 58.17 KB
disk_management.jpg 121.46 KB
error_message.jpg 23.22 KB
clone_disk.jpg 49.74 KB
clone_disk_2.jpg 57.38 KB
So, 10/06/2013 - 16:50
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Run chkdsk /r on each partition of the internal drive, and on the external HD. If there are hidden partitions, assign letters to them so you can chkdsk.
Also run a drive checking utility from the drive manufacturer, as those sometimes catch errors missed by chkdsk.

Don't connect via a hub, a port in a monitor, a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case.

Clone should be used only by advanced users who know what they are doing. It is riskier and can result in a loss of data and a failed system. Create a full disk mode backup and restore it, using the bootable Rescue Media, to the new disk, as it's far safer.

So, 10/06/2013 - 16:52
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Hi tuttle,

Thanks very much for your suggestions.

Two questions:

1. Could you explain how to run chkdsk /r on the external hard disk - it is not visible in Windows Explorer and does not have a drive letter. It is connected via USB.

2. To make a full disk mode backup of my existing hard disk and then restore it to my new hard disk, does that mean I need to make the back up on a third hard disk?

Best wishes,

Mark

Mo, 10/07/2013 - 15:06
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mark wrote:
Could you explain how to run chkdsk /r on the external hard disk - it is not visible in Windows Explorer and does not have a drive letter. It is connected via USB.

You could assign a letter in Windows Disk Management. But, as ATI failed to read hard disk '2', which disk showed as hard disk '2' in ATI when you began the clone? If that's the internal HD, then that's the one I would check first.

mark wrote:
To make a full disk mode backup of my existing hard disk and then restore it to my new hard disk, does that mean I need to make the back up on a third hard disk?

The simplest answer is "yes". It could be possible to do it just with your two existing disks, but you'd have to copy the backup image from one drive to another after creation, and sometimes copying can cause issues.

Mo, 10/07/2013 - 16:03
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Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.