Failure of backup- failed to read from sector
I recently got a new computer running Win 7 Pro, and reinstalled TI 2010 build 7046 on the system. I have tried several times to backup my system, and get the same error message:
Created: Sunday, September 19, 2010 7:12:43 AM
Details: Failed to read data from the disk.
Failed to read from sector '45,334,160' of hard disk '2'.
Failed to read the snapshot. (0x10C45A)
CRC error (0x100155): ⎂Retry/⎂Ignore/Ignore ⎂All/⎂Cancel
Then:
Details: Operation with partition '10-0' was terminated.
Details:
Read error. (0x70003)
Tag = 0xDF81DA2C74EC501C
Failed to read the snapshot. (0x10C45A)
Tag = 0x14181C22EF45AD40
CRC error (0x100155)
Tag = 0x2AACB7B2AB852AF
And finally:
Details: Operation has completed with errors.
I have a WD500GB hard drive with 83GB used, and diagnostics detect no errors.
Can any one please help!!
Thanks,
Mike
Hello Michael and Dan!
Thank you for finding time to report about the issue on Forum. I understand your concern, and will be glad to assist you.
There can be several reasons for this issue, and there's no unique solution, each case should be investigated separately. We have all the possible causes described in this KB article alongside with the solutions to each of them.
Please follow the instructions specifies, and see whether the issue persists.
Should it remain, please gather Acronis Info and contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.
Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!
Thank you!