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Favorites setting not saved

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One of my backups will not save its Favorites (gold star) setting. It always reverts to not a favorite when True Image 2013 is restarted. This is an incremental backup of the C: drive and hidden system partition. The OS is Windows 7, 64-bit.

I have tried deleting and recreating the backup several times, same result. It was named "System_backup". When I recreated it again using a different name, the Favorites setting is retained. There was another backup with a name that began with "System_", maybe TI gets confused when backup names are similar?

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dzim,

Your assumption that ATI might be confused between different backup is a valid one, although I have not seen it yet.

A radical fix would be to:
- move the TIB files you want to keep to another directory on the same disk,
- uninstall ATI,
- reboot,
- reinstall and
- recreate your backup tasks.

I have done all of that, it still doesn't work for some backups.

From eariler posts, it seems that this was a problem in TI 2012. A patch supposedly fixed it. It is still broken.