"File backup" is Canceled after "Failed to back up file or folder 'C:\Boot\BCD'
I have unselected this folder from the backup list but the job still fails. I switched off automatic error handling .. then my only choices are to retry or cancel the job. This is hapening on two of my windows 7 machines. My windows XP machine is also having a similar "this file is in use by another process" but it is the UsrClass.dat file.
Your immediate attention is appreciated since I no longer have backups as these jobs do not result in a backup file being created.
Windows 7 Error attached
Pat L,
Thank you for the prompt reply. I do make regular "disk backups" if I need to restore a drive.
I've never had a problem with this sort of backup selection in the past. I've owned several versions of Acronis (2009, 2010 and 2011) and never experienced this issue before on exactly the same selection of files. And that is a large number of successfully executed backups over a period of 5 years and on 5 machines each week. Did they change something in 2012 to cause my issue to occur?
In My Opinion ... One of the real benefits of the Acronis product line was the fact that the user did not need to be a software or hardware engineer to back up files. You just tell it to back something up and it did it. In other words ... I want Acronis to make an incremental backup of all files on my drive that changed since the last backup. Before Acronis products said... not a problem and did the job.
Now you are telling me that I need to predict what file will be corrupt/deleted/overwritten, and what directory will contain that file, or make disk backups each time I run a backup.
I understand what you are saying about the system files (and that does make perfect sense) but ... do you see what I am saying about ease of use?
BR
Pat L,
Thank you for the prompt reply. I do make regular "disk backups" if I need to restore a drive.I've never had a problem with this sort of backup selection in the past. I've owned several versions of Acronis (2009, 2010 and 2011) and never experienced this issue before on exactly the same selection of files. And that is a large number of successfully executed backups over a period of 5 years and on 5 machines each week. Did they change something in 2012 to cause my issue to occur?
It is possible that 2012 is more prone to fail on certain locked filed for the time being, compared with previous versions.
In My Opinion ... One of the real benefits of the Acronis product line was the fact that the user did not need to be a software or hardware engineer to back up files. You just tell it to back something up and it did it. In other words ... I want Acronis to make an incremental backup of all files on my drive that changed since the last backup. Before Acronis products said... not a problem and did the job.
Now you are telling me that I need to predict what file will be corrupt/deleted/overwritten, and what directory will contain that file, or make disk backups each time I run a backup.
This is not what I am saying. I am saying that selecting system or application files that are not content files (any file outside the C:\users\ on Vista or Win7 for example, except files in folders created by the user under C:\, if any) to be included in a file backup is not useful, and will create issues if the user tries to recover them.
I understand what you are saying about the system files (and that does make perfect sense) but ... do you see what I am saying about ease of use?
BR
I do see the point about ease of use. I don't know why things that worked in previous versions don't work in 2012.
Can't seem to backup to Acronis Online Storage.....You start the backup and after a few minutes it simply times out and shows that I have a bad backup.....What is going on here?
Pat L,
Thank you for the prompt reply. I do make regular "disk backups" if I need to restore a drive.I've never had a problem with this sort of backup selection in the past. I've owned several versions of Acronis (2009, 2010 and 2011) and never experienced this issue before on exactly the same selection of files. And that is a large number of successfully executed backups over a period of 5 years and on 5 machines each week. Did they change something in 2012 to cause my issue to occur?
It is possible that 2012 is more prone to fail on certain locked filed for the time being, compared with previous versions.
In My Opinion ... One of the real benefits of the Acronis product line was the fact that the user did not need to be a software or hardware engineer to back up files. You just tell it to back something up and it did it. In other words ... I want Acronis to make an incremental backup of all files on my drive that changed since the last backup. Before Acronis products said... not a problem and did the job.
Now you are telling me that I need to predict what file will be corrupt/deleted/overwritten, and what directory will contain that file, or make disk backups each time I run a backup.
This is not what I am saying. I am saying that selecting system or application files that are not content files (any file outside the C:\users\ on Vista or Win7 for example, except files in folders created by the user under C:\, if any) to be included in a file backup is not useful, and will create issues if the user tries to recover them.
I understand what you are saying about the system files (and that does make perfect sense) but ... do you see what I am saying about ease of use?
BRI do see the point about ease of use. I don't know why things that worked in previous versions don't work in 2012.
This is not what I am saying. I am saying that selecting system or application files that are not content files (any file outside the C:\users\ on Vista or Win7 for example, except files in folders created by the user under C:\, if any) to be included in a file backup is not useful, and will create issues if the user tries to recover them.
That's ridiculous. You *are* saying that he needs to check all files, even if there are 100,000. There is no rigorously defined concept as a 'content' file. Files are files. They can all be lockec or in use etc. If you're doing a file backup, various files can have a simple and common problem such as file locked, access denied, file in use etc. Sure these can be minimised by stopping programs etc, but the OP's point is that the whole backup fails if you have just one of these errors. Previous versions used to have an 'ignore' option, but that has been removed. It's completely ridiculous. There should be a global setting 'Ignore file if error', for those of us who don't have the time to check whether 100,000 files are locked or have the correct permissions.
I have a similar issue... most annoyingly the file that it fails to back up is EXCLUDED from the backup?
I agree with Brian here - since upgrading to 2012 two weeks ago, my backup (Files and Folders) configured to do a Full every 2 months and incrementals each week - now fails on C:\Boot\BCD where it previously worked without issue in previous versions. As mentioned, a backup should do just that - select it and back it up. You should not be forced to unselect it for the option to complete. It was mentioned that the full disk partition backup should be selected but this does not offer the same flexibility when restoring as specific files/folders.
Clearly, there is an issue with the version 2012. With the technologies of shadow copy etc, no file should ever be locked when the backup runs.
Further to my comments - it seems that the backup fails to create the snapshot for the backup (C:\) but flags that step as completed successfully, carries on to through the next processes (writing data) and then stops with the following:
Failed to backup file or folder C:\Boot\BCD
Error occurred while backing up (0x40019)
Tag = 0xCE542E1D203AAF
Access to the file is denied (0x40014) --- obviously because the snapshot failed and the file is locked
function = "CreateFileW",
filename = \\?\C:\Boot\BCD
Tag = 0xA8A1022BD18AE056
The process cannot access the file because it is being used by another process (0xFFF0)
code = 80070020)
Tag = 0xBD28FDBF64EDB8BD: None
View Details
Any code lookup or clicking view details shows a blank error condition - I am assuming because this error is unknown to Acronins....
So, does posting this here get escalated to anyone in Acronis for review and resolution?
I am having this exact problem also. "Failed to backup file or folder C:\Boot\BCD"
I have excluded C:\Boot directory from the backup and it still gives this error.
It is a file backup/Incremental.
Please Help!
Hallo Kurt Hamm
Bei einem "Datei Backup" kann ATIH 2012 von einigen "gesperrten" Dateien (z.B:Ordner von Virenscannen) kein Backup erstellen.
Eiin ATIH 2012 "Laufwerksbackup" kann die gesperrten Ordner problemlos sichern.