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File backup start, running, then backup file deleted

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I am using Acronis True Image Home 2011. Problem is the scheduled task running good, I can see the backup file is growing to several GB but the backup file will be deleted by Acronis software at the end. Do you know what causes tthis problem?

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Are you backing up to a network share or NAS? What is your backup destination?

Hello all,

Thank you for posting and thank you for your help Pat.

Cornhusker, let me provide you with additional assistance please.

In addition to Pat's question would you be kind enough to get back to us with this report so that we can take a look at Acronis software logs. Additional screenshots of your backup settings will help us as well.

Please let me know if you have additional questions.

Thank you.

I mapped networked folder as local drive, for example: p:=\\nas81\nas81\user1
Two kinds of occasion:

1. it successfully finished some incremental backups, and then keep doing backup up to expected file size and then delete the last incremental or full backup completely.

2. It sucessfully finished full backup and some incremental backups, and then delete all incremental and full backups at once that makes my data in high risk.

Cornhusker.

Instead of selecting the mapped drive as a destination, enter the UNC path in the destination selection within ATI. Create a new task and see if the problem subsists.