file not in backup
Using Acronis True Image 2015 build 6525
Is it correct that a file (a compressed drive) is not visible as a file in the disk and files window, and is not backed up and can't be restored. Filename = *.pdv
For me an unwelcome surprise.
Thank you
Jan Minekus

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You might also check the attributes to that file by right clicking on the file and choosing properties. If the file show as hidden unhide it, if the files does not have read permissions then that must be changed to allow read.
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The file is not visible in the 'files and folders' pane and cannot be selected for backup, your first option.
I did select the drive (with all folders and files) trusting that it would be there for recovery. But not so.
The file properties are normal, not hidden. It is a file generated by the program Privacy Drive, and contains a compressed virtual drive)
Thank you for your answer
Regards
Jan
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This is strange. Where on the disk is this file located? Are there any other files in the same directory? If so, can these files be seen in Acronis True Image? Could you provide a screenshot of what it looks like in True Image?
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Problem is resolved!
I created a new backup of my data, and this time the file was visible and could be selected. (This could not be done the last time I tried!)
I checked the backup file and there it was.
I don't know why it did succeed this time.
Thank you for your help!
Regards
Jan Minekus
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I am glad the issue is gone :)
Don't hesitate to write if you have any other questions.
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