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Full backup shows no end to backing up

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I have a single bootable drive 1TB. I have about 140gb of data on it. My target is a passport 1TB usb drive with over 600gb free space. I have ran chkdsk on both drives and no errors are shown. This is a new system and my first attempt to create a full disk backup image.
My problem:
Everything starts up just fine. Within the first five minutes backup seems to come to a halt and I see the backup times going from an initial 2+ hours to well over 14 hours and that's when I stop it. I don't think it should take 14 hours or more to back up my files. Does this sound normal?

Regards,

Tom

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Gulfcoaster wrote:
Within the first five minutes backup seems to come to a halt and I see the backup times going from an initial 2+ hours to well over 14 hours and that's when I stop it.

So, you stop it within the first 5 minutes? I suggest that you allow it to continue. You will see the estimated time will frequently recalculate, and it is usually inaccurate anyway.

So far backup has been running for 1 and a half hours and shows 17 hours left for backup to complete. Is that normal?

sorry bout double post couldn't find a way to delete one.

Over 2 hours into the backup and estimated time shows 19+ hours remaining. No error messages so far.

Many variables: speed of internal drive; speed of external drive; USB 2.0 or USB 3.0; etc. Just let it run, then you'll know.

Don't connect via a hub, a port in a monitor, a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case.

It is a new computer Intel I5 processor and new internal drives WD blue 9ms. 8 GB memory ddr3 1600, WD passport 1TB drive plugged directly into USB 3 port. This machine is really fast except for backing up. Still I may done something to cause problem. This is first attempt to use new acronis software and first attempt for system backup.

You didn't address the possible issues I listed as examples. Fast processor and memory won't make much difference, and drive speed and/or bus will be the bottlenecks. Likely your internal HD is only 5400 RPM. Is the Passport a USB 3.0 device? Many slightly older ones are USB 2.0.

Do not select "sector-by-sector" backup option.

I'm into the backup now 7 hours with it showing 12 hours remaining. I don't think this is normal. I have used older versions of acronis backup using this same USB drive and this is waaaaaaaaaaaaaaaaaaaaayyyyyyyyyy to long. I have used this backup on USB 2.0 and it never took this long. I agree something is wrong and if no one else is reporting trouble than I have more investigating to do. I believe the USB drive is 2.0

ALso I used this same USB Passport drive to recover my C: D: and E: drive and it only took about 1-2 hours to restore a full image to another hard drive internal in this same system. So one would think that it has no problem with the USB port.

I am doing a full partition backup. Should I have chosen another type? I only want full disk image backups.

I believe the internal drives are rated at 7200 rpm Hard drives are on a 6gb sata from motherboard. processor performance is 7.6 memory performance is 7.7 out of 7.9 disks are 5.9 transfer . these are results from windows performance test

To Isolate the problem I tried to backup to my other internal drive. It took 33 minutes to backup 236gb from the c: drive. So I will now try moving the external passport drive to another port. The port it was on is a 3.0 in the front panel I will first try another 3.0 from the back panel if that fails I will try the 2.0 from the back panel and report back in case someone else has a similar problem.

UPDATE:
Backup was successful on rear USB port. It took 35 minutes just 2 minutes longer than my internal drive. I checked the internal wiring to the 2 front USB ports and they are plugged into a USB 3.0 header on the motherboard. I also tried both front USB 3.0 ports and they both failed. At this time I am stumped as to why. I do have a backup on the USB drive now so I guess all is good.

Often times case mounted usb ports whether 3.0 rated or not exhibit problems. Because your are using a 2.0 drive and per specification 3.0 is backward compatible with 2.0, running the 2.0 drive on a 3.0 port may well be the issue.

Another issue can be cabling, even though your machine is new there may be an issue here. Check that your case connectors are installed correctly, often times reseating connectors help. Check that the pin layout of your motherboard corresponds indentically with that of the case connectors as manufacturing errors do occur. Your external cable should be of a top tier make not some generic no name, as the saying goes, you get what you pay for! Finally, investigate bios settings to make sure something is not wrong there as well. Generally things like super speed USB are enabled by default but if the board did not detect the USB 3.0 ports correctly could have this feature disabled.

I am having this issue as well. I am attempting to backup to a network location via a mapped drive. I started a partition backup (of around 260GB) yesterday which ran for nearly 24 hours without showing any signs of completing. I aborted it and started a smaller file backup which initially said it would take 6 minutes. That was about 4 hours ago and it has been hovering between saying 4 and five minutes to complete for at least the last two hours.

I know that estimating the time a backup will take is not an exact science, but there is clearly something wrong here. For one thing, it should not take this long to run the backup in the first place, and even if it does, why are the time estimates so wildly wrong? The progress bar shows that the backup is nearing completion, so it must know how many files of what size are left, and how long it took to get to this point! So why is it continuously telling me this is going to take 5 minutes more, when basic maths would tell you that's not the case?!

I have used previous versions of Acronis TrueImage in the same configuration and it's been fine - if anything it used to overestimate the time taken and then finish sooner than expected, and always within a reasonable time for the amount of data involved.

There's clearly something wrong with this new version. I am running True Image 2014 build 6673 on Win 8.1 Pro

Same issue here. Yesterday I upgraded from True Image 2012 to Premium 2014. I have not changed my system setup. With 2012, a full disk backup took about 1 hour 20 minutes. Now the backup starts at 3 hours and works its way up to 12 hours. On my third attempt it started at 3 hours, worked its way down to 1:48 and has been stuck there for two hours. Something is wrong, and nothing has changed but my version of TI.

Posters to this thread whom are experiencing slow transfer rates over a network connection and are using Win 7, 8, 8.1 should try this:

Open Device Manager in Windows

Expand Network Adapters and right click on the NIC

Choose Properties then Advanced tab

Choose Large Send Offload in the list and then disabled from the drop down box on the right. Do this for each instance in the list.

Looking further down the list if you find Receive Side Scaling choose this as well and disable.

If you are connecting to an NAS make the same changes to the NIC in your NAS device.