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"Get Started" is all I can do. Why?

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One to two months after loading Acronis True Image Home 2014 to a Windows 7 computer, it stopped working. Instead of taking me directly to the page to start the backup, I start to the "Get Started" page. The three other tabs at the top of the page do not work when clicked. The three tutorials work but the three buttons below the tutorial boxes are missing. The buttons in the upper right corner work (help, account, store, and the gear). What could be preventing me from using the program?

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My suggestion would be to run the TI cleanup utility (signature link 4 below) and then do a fresh install of 2014.
You will need to input the serial numbers again.