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Help required to interpret log file

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Hi all,

I have just installed TI 2015 and set it up to send a log file to my email. The first one came through this morning but I don't understand the errors. At the end it says backup completed successfully. Here is the log file. I am running Windows 7 with all latest updates. The created file is large, about 1Gb. Maybe I need to delete some old emails!

1 Information 16/05/2015 8:00:04 PM Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2 16/05/2015 8:00:04 PM The subkey cannot be found.
3 16/05/2015 8:00:04 PM The subkey cannot be found.
4 16/05/2015 8:00:04 PM The subkey cannot be found.
5 16/05/2015 8:00:04 PM The subkey cannot be found.
6 Information 16/05/2015 8:00:04 PM Operation Email backup started by schedule.
7 Information 16/05/2015 8:00:04 PM Operation description: Stage Description.
8 16/05/2015 8:00:04 PM AcronisLRPCConnect::BEGIN id=344
9 16/05/2015 8:00:04 PM AcronisLRPCConnect::BEGIN id=6,360
10 16/05/2015 8:00:04 PM Retreiving Fdisk ver1 disk set to Fdisk ver2c disk set...
11 16/05/2015 8:00:04 PM Fdisk2: Use Disk 1 host= 0 bus = 0 target = 0
12 16/05/2015 8:00:04 PM Fdisk2: Use Disk 2 host= 0 bus = 0 target = 0
13 16/05/2015 8:00:04 PM Fdisk2: Use Disk 3 host= 0 bus = 0 target = 0
14 16/05/2015 8:00:04 PM Fdisk2: Use Disk 4 host= 0 bus = 0 target = 0
15 16/05/2015 8:00:04 PM Refreshing Drivers...
16 16/05/2015 8:00:04 PM Enter to process disks in Mbr Driver (id = 13)
17 16/05/2015 8:00:04 PM Exit from process disks in Mbr Driver (id = 13)
18 16/05/2015 8:00:04 PM Enter to process disks in Gpt Driver (id = 14)
19 16/05/2015 8:00:04 PM Exit from process disks in Gpt Driver (id = 14)
20 16/05/2015 8:00:04 PM LDM: New ProcessDisks(rawLayer, headLayer)
21 16/05/2015 8:00:04 PM ProcessDisks: One more disk to check
22 16/05/2015 8:00:04 PM ProcessDisks: One more disk to check
23 16/05/2015 8:00:04 PM ProcessDisks: One more disk to check
24 16/05/2015 8:00:04 PM ProcessDisks: One more disk to check
25 16/05/2015 8:00:04 PM Mark All groups as Root Like Dgs
26 16/05/2015 8:00:04 PM ------ Volumes Objects ------
27 16/05/2015 8:00:04 PM LDM initialization complete
28 16/05/2015 8:00:04 PM Analyzing partition '0-0'...
29 16/05/2015 8:00:05 PM Analyzing partition 'C:'...
30 16/05/2015 8:00:05 PM Analyzing partition 'D:'...
31 16/05/2015 8:00:05 PM Analyzing partition '0-0'...
32 16/05/2015 8:00:06 PM Analyzing partition 'E:'...
33 16/05/2015 8:00:06 PM Analyzing partition 'F:'...
34 16/05/2015 8:00:06 PM Analyzing partition '0-0'...
35 16/05/2015 8:00:06 PM Analyzing partition 'H:'...
36 16/05/2015 8:00:06 PM Analyzing partition '0-0'...
37 16/05/2015 8:00:07 PM Analyzing partition 'J:'...
38 Information 16/05/2015 8:00:07 PM Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
39 16/05/2015 8:00:07 PM Error while opening configuration file .
40 16/05/2015 8:00:07 PM Error occurred while creating the file.
41 Information 16/05/2015 8:00:07 PM Operation: backup
42 Information 16/05/2015 8:00:07 PM Priority changed to Low.
43 16/05/2015 8:00:55 PM Locking partition C:...
44 Information 16/05/2015 8:02:11 PM Create Backup Archive From: C:\Users\Steve\AppData\Local\Microsoft\Windows Live Mail\
To file: "Email backup_full_b1_s1_v1.tib" Compression: Normal
45 Information 16/05/2015 8:03:27 PM Writing full version to file: Email backup_full_b1_s1_v1.tib
46 Information 16/05/2015 8:11:28 PM The following backups have been successfully created: "D:\Email Backup\Emails\Email backup_full_b1_s1_v1.tib"
47 Information 16/05/2015 8:11:51 PM Validate Backup Archive Location: "D:\Email Backup\Emails\Email backup_full_b1_s1_v1.tib"
48 16/05/2015 8:19:18 PM ServerLRPC::_CloseConnection id=344
49 16/05/2015 8:19:18 PM ServerLRPC::_CloseConnection id=6,360
50 16/05/2015 8:19:18 PM ServerLRPC::_CloseConnection id=344
51 16/05/2015 8:19:18 PM ServerLRPC::_CloseConnection id=6,360
52 Information 16/05/2015 8:19:19 PM Operation has succeeded.

0 Users found this helpful

What I see is that you have 4 physical disks installed in the machine. 2 of those disk contain 2 partitions each and the other 2 disk contain a single partition each. Also the backup you created shows to have been successful.

The errors listed are associated with a Reserve Copy Backup which is a Backup Option that is selected by the user and configured separately from the original backup task. This option creates a backup of the backup created by the original task. In other words 2 identical backups are created by the original task. You must have somehow chosen the Reserve Copy Backup Option but did not fully configure it so it failed. That's what I see, maybe someone else sees something different.

Thanks,

You are correct re my disk structure. However, the reserve copy is set to no. The configuration options as I see them are limited to setting a destination, so I can't see how that can be set incorrectly.

Steve

I think you should have a look at your backup task, backup options, and reserve copy to make sure that it is not selected.

As per a previous post by someone else, the configuration file error was fixed by logging into Acronis from within TI 2015. As soon as I had done that, the error went away. Now I need to figure out what the subkey error is.