How to clone and restore Dell XPS 12
Hi I bought Acronis 2014 to try and clone and restore my Dell XPS so that I can upgrade the hard drive.
When I try and clone it hangs after restarting and just stays on the Dell Screen. I initially watched a You Tube video which seemed to suggest that you couldn't use a USB Stick to clone is this right?
When I initially started I tried an external Seagate harddrive with noting on it. It would not allow me to select this as the destination drive. I then tried with a Kingston Hpex USB drive it lets me select this but when it restarts it just stays showing the Dell logo on black screen and does nothing else.
Any ideas on what's causing this? This is driving me mad as I'm sure this should be pretty easy?

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Are you following the documentations recommended procedures for cloning your machine? I recommend you do so before you cause irreparable damage to your machine. I also recommend that you make a Disk Mode backup of your system and verify that you can restore that backup before going any farther than you have already.
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I'm trying to upgrade my hard drive from 256ssd to 512ssd. Clearly I need to clone/copy the existing onto something which is why I'm using a USB stick (ext drive wasn't recognised)
It's a Dell and came with absolutely no documentation. As the initial clone problem seems to be sticking at the restart point that's why I'm posting here.
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Understood, you need to review the ATI 2014 documentation, link on left side of the page, for proper procedure to do either task or risk failure that could be catastrophic. After that if you have questions post here for answers.
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I'm looking at the documentation but there is a lot there! I am basically trying to replace the 256gb SSD in my new Dell with the 512gb one that I purchased. Apart from Acronis there is nothing much else installed on the Dell.
I'm not sue whether that can be done as a back up or whether cloning is required. I watched the Cloning video the other days which is shy I'm confused. The video seemed to suggest that a USB stick couldn't be used for cloning. When I try using an external hard drive as the destination drive it doesn't get recognised. When I use the USB stick it does get recognised but the cloning just stops after the Restart (Dell logo on black screen)
Any idea?
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1) use the Acronis Rescue Media Builder, which you will find on the Tools and Utilities tab (you can use the USB stick as the target)
2) boot the computer from the Rescue Media (be sure the external drive is plugged in before turning the system on)
3) perform a disk backup of the 256GB onto the external drive (not a clone)
4) shut down, remove the 256GB and install the 512GB
5) boot the computer from the Rescue Media and restore the backup (check the recover disk signature box).
6) bask in the glow of your available drive space
If the external drive cannot be used as a backup destination when booting from the rescue media, I would suggest that a hard drive dock (I use a NexStar NST-D300S3) is a worthwhile investment. You could then plug the 512GB into the dock and access it by USB.
Let us know if you still have issues
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Hi Daniel many thanks for that that was a big help though still not painless (not the techiest person) I got through 1-4 relatively ok. When I first went to restore I'm not sure it was right it only showed the USB backup I selected this as I wasn't really sure what I was doing (suspect it might have been backing up to itself) This eventually fell over with errors.
I tried again and managed to select the source and the new internal drive and off it went....Looks like it worked I'm now on the Dell with new harddrive and the files on it seem to work Acronis, MS Office.
However when I look at my computer it's showing C Drive 423 gb free of 467 gb (I know 512gb ssd isn't 512 does 467 sound right?) and I see a D drive with no space allocation. When I click on it it says you need to format it before use, have I created an empty drive. I'm not sure sure there was a D drive on the original 256 drive. Why would it create an empty D drive?
Are all drive docks more or less the same, I couldn't find the one you mentioned on Amazon UK might be worth getting but not sure what's best to go with Dell MSATA drive.
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My 250GB Samsung 840 EVO has a NTFS formatted capacity of 232.89GB (93.152% of advertised size)
Windows 8.1 Pro 64 created a 350MB partition and Over Provisioning uses 23.29 (10%) of that.
So my C: drive is 209.25GB (83.7% of advertised size)
93.152% of 512GB is 476.938GB
Chances are that Dell has created a 9GB recovery partition, which is why you are left with 467GB. I suspect the empty D drive is in fact the hidden Dell recovery partition, so don't click on it and don't format it :)
I would guess that not all docks are created equal, but I saw this for your mSATA
http://www.amazon.co.uk/Mini-mSATA-enclosure-USB-3-0/dp/B00KASB42A/ref=…
normal docks only work with 3.5" and 2.5" drives
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