How do I select destination drive that is a 2 TB Drive connected via USB
I'm trying to perform my first disk image and I cannot figure out how to tell True Image that the destination is an external 2 TB hard drive attached via USB
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When you set up your backup task, there is a pulldown that allows you to browse to the destination of your choice. You should be able to browse to your 2TB hard drive and select/create a folder and name your backup files. As an example see the attached screen capture of a disk backup task destination selection.
As far as the chat issue, the True Image 2013 product is listed if you have registered the serial number and logged into your account (be sure to scroll through the list to find it), and the current build is 5551.
You may also want to take a look at the 2013 User guide to learn more about the product.
http://forum.acronis.com/forum/35047
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This link should help.
http://forum.acronis.com/forum/28705
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Hello Everyone,
Thank you for your posts and thank you for your help Grover and James.
Jay, we have a case for you in our system its number is 01682694.
Could you please send me a screenshot of the error message when you try to enter the build number when contacting our Chat support.
Looking forward to your reply and if you have additional questions please let me know.
Thank you.
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