How do you stop TI 2013?
I'm performing an incremental backup of Outlook Express. So far it's taken 6 hours and says another 12 hours to go - it's indicating it's only at 19%. I have pressed cancel but the disc is still whirring away and using most of my cpu as well. Is there a way of stopping it? I need to use my computer.
Yesterday, I did an incremental backup of My Documents and it took about 15 hours and the resultant file was larger than the original full backup.
With my previous version I backed up both My Documents and Outlook Express weekly in 15 minutes a time.
I'd still like a reply to this please. At the moment I've stopped performing scheduled backups of my email because of it.
Could you give some more information about your system please, are you imaging to an external drive and if so how is it attached?
Did you install 2013 over the top of your previous version and what was your previous version?
Have you tried running a repair install of 2013 by running the installer again and selecting 'repair'?
From your description something is very wrong, but then you'd guessed that. I would also suggest running chkdsk /r on your source drive just in case some corruption has occurred on the disk and is causing TI to keepe trying to access one sector.
Is it only Files an dFolder backups that has this problem, does the same thing happen with partition or disk images?
I'm running Windows XP SP3. Backup to an external drive.
I went through all the suggestions in turn. I ran chkdsk which showed no errors. I also put a single email in my Drafts folder in case it didn't like the empty folder. Ran ATI and it behaved just as before hanging completely (at what I now think is near enough the end of the process).
With some difficulty I managed to shut down my computer (because AtI was still running). I then performed the Repair operation. I set up a completely new incremental backup of Outlook Express and set it running manually. It completed the initial full backup successfully and I thought it might have been cured.
However after about 2 hours I found that ATI was still using 50% cpu and my C drive was still whirring away.
I needed to look at emails so I ran Outlook Express and there were 10 new emails. I then started the backup manually again.
ATI took 57 minutes just looking at the unchanged folders before reaching any new emails which it backed up. After another 75minutes it reached the Drafts folder and there the log stops put ATI continued whirring away. It said 17% completed, another 10 hours to finish. I left it running overnight and it was in exactly the same situation this morning - still using 50% cpu with C drive whirring away and nothing further in log file.
There is something seriously wrong with ATI. With my previous version (which I think was 2010) it would have taken about 3 minutes to perform an incremental backup. This one took 57 minutes looking at unchanged folders.
Apart from now not having an up to date backup, I still don't know how to stop ATI running once it is started. It surely must have a method of stopping it. I tried ending the ATI processes ignoring warnings. But if I then start ATI again, it continues running but now saying it needs 2 days to finish.
I had initially run a backup of the C partition succsessfully but have not attempted a further incremental backup because the initial one took about 3 days. (My C drive says it holds 228GB, so not very large by todays standards. External drive for backups is 2TB; both NTFS)
So can I repeat my initial question - how do you stop ATI?
Is the external drive USB?
Does this also happen with any other backup or image task? I'm trying to see if the problem is solely related to Outlook Express or if it is more general in nature.
If you do not open Outlook Express at all and run the task, does the problem still occur?
Are you using standard Files and Folders backup or the Email backup option?
There is no way of stopping TI apart from killing the process in Task Manager (Win button + Shift + ESC)
I think it's only emails. I was doing the email backup for Outlook Express. I did try it once earlier for Outlook with the same non-stopping result.
I have backed up My Documents using Files back up and that is OK with several versions. Although that takes a long time. It doesn't seem to recognise properly when files haven't changed. One incremental backup came out larger than the original full backup.
I did perform the backup without opening Outlook Express before I did the repair and it didn't stop. And as I think the actual repair probably didn't do anything, it would appear that the actual incremental backups of email aren't working.
It's all quite diffiicult to try when you can't stop ATI. I stopped it this morning by killing the process. However now that I have started ATI again, it's started running again using 50% cpu with disc whirring away although it's not showing anything being backed up. (It has in fact now stopped after about 10 minutes)
The external drive is USB.
I have rescheduled a task with new parameters which is working well, now how do I delete the old task? Both task are running now, eating up the space on my USB external HD.
Darrel,
Right click on the task that you no longer want and select 'delete'. theere is also an option to delete the task and the archive it owns as well.