How to find partitions after upgrade

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Hello, I recently upgraded ATI Home 2010 to ATI Home 2011. Now if I try to use the Disk & Partition Backup it will only allow me to put a check in my C disk. The others show but I cannot select them. They all show in red "Dynamic Disk". This is pretty disappointing since everything worked with the previous version. The only saving grace is that it kept all my previous tasks and all the backups work by selecting them. Another issue is that it cannot see the USB disk attached to my router, again the task works to use it but it will not find it if I look for it to make a new backup. I will still need to be able to use the other function, would anyone know what I can do to fix this issue?
Thank you in advance.

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Sa, 04/16/2011 - 16:11
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mvp

Go to your start button, search for Create and Format Disk Partitions or Disk management.
Look at the disks that Acronis identifies as dynamic.
Does Windows see them as dynamic as well?

If yes, then you will need the Plus Pack of ATI to deal with these disks...
If no, then there is an issue with your disks.

Frankly, if ATI home 2010 was working fine, given your problem now, stick with it.

If you are resolute, export your backup settings, uninstall 2011, use the ATI cleanup utility (see forum stickies), reboot and reinstall. Impact back your backup settings. A clean install might resolve some potential driver conflicts with the older version. Hard to tell. Worth a try.

Sa, 04/16/2011 - 19:28
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Yes Windows sees them as dynamic. So let me get this right, 2010 works ok and doesn't need additional SW or $ to work. 2011, that appears to have no benefit in performance, will cost additional to work as required. Fine SW y'all got there. Looks like it is taking the path of Disk Image from our past. Thanks for your help.

Sa, 04/16/2011 - 23:51
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2010 alone doesn't work with dynamic disks. (Al least it should not.) You probably had 2010 with Plus Pack installed, in this case if you buy "2011 Upgrade" the 'Plus Pack' of 2010 version will not upgrade with the trueimage itself to '2011 plus pack'.
Also - http://forum.acronis.com/forum/5866 - ti 2010 build 5055 reported as working with dynamic disks, but after update to the 6029 stopped.

So, 04/17/2011 - 06:22
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