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I unable to recover to an SSD Acronis 2012 Home

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Last night I need to recover my entire SSD (C: Drive..having Win 7 OS.

I have been taking image of the C: complete backup, last night I need to recover from the HD into the SSD. I had done verification multiple times and they all say its a good backup

Bur when I tried to recover..it boots and exits..Nothing happens

And then when I wnen step by step.. I picked my file and to the question where it I need to restore, the SSD was not even an option.

Whats up with that?

I have recovered from HD to HD in my previous PC. I am in a panic mode here

Please help

Manohar

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Welcome,
Please have a look at Grover's helpful guides.

http://forum.acronis.com/forum/29618

Included are step by step instructions for recovering an eitire disk or partitions on an individual basis. The option you choose will of course depend on the type of back ups you have. If you have a full disk image back up you should be able to restore to the new disk with a problem.

If you continue to experience problems, please post again and include an Acronis System Report. This will give us a better understanding of your environment and recovery. Disks, and offset, etc.

Thanks

Thank you I will read that up.

But how do I get the Acronis System Report? I just started Acronis 2012 home I don't see it anywhere.

Manohar

http://farm8.staticflickr.com/7390/8731227987_5624b28c10_b.jpg

Here is my Acronis report

When I am in Settings of Partition c , and click on new partition... my OS drive is not visible. ironically thats the only one that does not have a volume name.

BTW..Disks.txt is not recognizing my SSD where the OS is. This is a Samsung 120GIG. I see the second Samsung SSD (256G). I have a total of 5 disks.. its only seeing 4 of em.

I have 1 SSD of 120G (My Winddows 7)
2nd SSD of 256G
3rd HD of 1TB
4th HD of 1TB
5th HD of 2TB

PS Speed IFace Hs-Bs-Tg Model
Num NT L9NO Size FSsize Free FS Type Label ABCHSV
---- ----- ---- ----- ----- ----- ------ --------------- ----------- ------
1- d(2) MBR 1.8T 1K SATA 0-0-0 ST2000DM001-9YN164
-1 p(1) --DD 1.8T 1.8T 0b NTFS 07 NTFS, HPFS ........... -----v
1.1M free ------
2- d(3) MBR 932G 1K SATA 1-0-0 WDC WD1002FAEX-00Z3A0
-1 p(1) --EE 932G 932G 0b NTFS 07 NTFS, HPFS ........... -----v
1.7M free ------
3- d(4) MBR 932G 1K SATA 3-0-0 WDC WD10EADS-00L5B1
-1 p(1) --FF 932G 932G 0b NTFS 07 NTFS, HPFS ........... -----v
2.5M free ------
4- d(0) MBR 238G 1K SATA 6-0-0 SAMSUNG SSD 830 Series
-1 p(1) --CC 212G 212G 0b NTFS 07 NTFS, HPFS ........... -----v
26G free ------

While here is the actual Disks that I have

http://farm8.staticflickr.com/7390/8731227987_5624b28c10_b.jpg

Can I go give it a name now? My Backup file would be without that name if I did.

Anhang Größe
131467-107818.zip 86 KB

To be on the safe side... Would it help if I order another 120G Samsung SSD (or even the 256Gig A bigger than the original). Put that in my external USB Drive dock and restore the os drive back up on this new SSD. and then swap the SSDs? Is that even possible?

OK.. I swapped the HD connections around and now Acronis can see the SSD (with the OS).

So I did the recovery as per the document you posted.

Then I rebooted but its coming with a message "Bootmgr" missing.

I then tried to recover the MBR as well. But I am still getting the Boogtmgr is missingh "Ctrl+Alt_del" to restart message.

I am now in full panic mode.

Anyway here is the latest AcronisSystemReport

Can someone please assure me that since I have a full backup.. In face I have multiple versions too. that I would be able to recover my boot sectyor or MBR or whjatever so I can boot and recover? or am I really hosed?

Anhang Größe
131478-107821.zip 99.61 KB

Manohar,

First, reboot into the biios and make sure that it is the 120SSD has been selected as the boot device. You may be attempting to boot from the wrong disk as your boot disk is not the first disk listed. Normally, the boot disk is disk 0 on the motherboard so it may be selecting the wrong disk.

If that is not the problem, if you changed disk connectors, put the connectors back as original buit disconnect all the other disks except for the the 120SSD and the backup storage disk. Again, look at the bios to confirm correct disk being selected for boot.

If that is still not the issue, the continue with the suggestions below.

----------------------------------------------------------------------------

A backup of C only appears to be incomplete for making your system bootable again.

Your screen capture indicates that your System SSD (120GB) has two partitions. Partition 1 is the hidden-active Recovery partition . Partition 2 is the System Drive C. This hidden non-lettered Recovery partition also needs to be restored because of your problems.

Does any of your old backups include both partitions or were any of your backups a full disk image which would have included all partitions ?

If yes, you should be able to get your system back working again.

I would suggest that you disconnect the data cables from the motherboard for the disks not needed during the restore so only the 120SSD plus the drive containing the backup is attached during the restores and during your initial bootups. These can be reconnected later after all is working again.

Note all restores should be when booted from the TrueImage Recovery CD.

1. Restore the old backup which has both partitons included within the backup. This is illustrated in lnk #3 below. Both item 1 or 2 should work. Restore both partions and mbr/track0. Also include Recover Disk Signature if that is offered as an opiont. This opiton will be found on the screen (lower left corner) where the target disk is selected--if offered.

2. And then restore only the most current Drive C to get back up to date. This is illustrated via item #3 inside the same link.

After both restores are complete, reboot into the bios and make sure again that the 120SSD is selected as the boot disk.
Note: you still may have to use you Windows Recovery CD and perform a Startup Repair when booted from the Windows CD. If you do not have such a Windows CD, perhaps you could borrow one but be sure to use the correct one for your system (32 or 64 Bit).

Note link #2 below which illustrates how to make a "disk mode or disk image" backup which would include both partitions. You should be making a disk mode backup every backup as the size of the hidden partitons is a none factor for storage space.

Hopefully, other MVP's will respond to any of your questions.

Thank you amv .

It'll be two weeks before I canc continue. I am traveling for work.

My back up does have two partitions .

I think I only recovered the c dive and the mbr. I did not do the hidden partition

I did not have the answer to restore the hidden partition. Like where to restore or something if I recall

Inside link #3, use guide #2. The guides will anwer your questions abut the how.
You can benefit by looking at both item #1 and item #2.

Your capture shows that the hidden Recovery Partition is the first partition and is also must be restored as the ACTIVE partition.
After you get your system back working again,
Assign a name to your drive C such as
Win7_C
If 64 bit, then
Win7-64_C
Assigning a name will reduce the chances for a user error during a restore selection.

All my. Backups are complete backups so they all have all partitions. I do this for my primary is disks.

But iam feeling a lot better. Ow. Thank you.

I had the thought of switching my disks. But I had to run to the airport. I will read all those PDFs you have linked. And I wi order another same size ssd as well and pick up after 2 weeks

The same capacity size disks is not a requirement. You can choose larger if you wish.

Hi Grover, Manohar..

Traveling today... just walked in. Manohar. You are in good hands. Sounds as if you are close now.

Hi Guys..I came home at around 10 tonight and the first thing I did was try to recover as per the insructioins here

Grover's How to-- TIH2012-2013 Disk option restore PDF

The screenshots in the document was slightly different from what I saw. But I thought what I did was ok... Then I pulled all the drives and started the PC with only my primary SSD and it did not boot..I still got the dreaded BOOTMGR Missing

Here are the snapshots I took of what I did in sequence

I had only my DVD, my primary SSD 120GB drive (Target to recovwr) and the 2TB HD where I had the backup connected.

This is from step where I am selecting my backup

http://farm8.staticflickr.com/7338/8799281541_69b8fe2900.jpg

http://farm3.staticflickr.com/2871/8809861476_ab0f663c47.jpg

http://farm6.staticflickr.com/5344/8809861346_453f3140fc.jpg

http://farm4.staticflickr.com/3814/8799280285_3987cd5e08.jpg

http://farm3.staticflickr.com/2883/8799284099_9888a0564c.jpg

http://farm4.staticflickr.com/3702/8809864354_0f0bdf02b9.jpg

http://farm4.staticflickr.com/3793/8799283359_106e22b597.jpg

http://farm8.staticflickr.com/7440/8799282655_8356e460a2.jpg

http://farm9.staticflickr.com/8260/8799282507_4b9472fca7.jpg

http://farm6.staticflickr.com/5332/8799282271_a406a1e160.jpg

http://farm3.staticflickr.com/2865/8799281967_017c018a5e.jpg

http://farm3.staticflickr.com/2863/8809862442_6ca54711a0.jpg

Where did I go wrong?

And then on reboot with only one SSD (The recovered SSD), I get "BOOTMGR Missing"

OK..I used the Win 7 DVD and repaired it and I am able to boot up.

But then I see this weired new drive E: System Reserved(E:) and it has one file $UpgDrv$ of 1KB

What do I do with that drive?

And my old E: Drive is now I: Drive.

not sure if you can see this. This is kind of wiered..since C and E drive seem to overlap.. The total space on that is a single SSD of 120Gb but E: = 100MB and C: drive is 120GB?

How do I remove drive E:? I don't want to put any files on that e: Drive.

This is my original Disk 3 (Disk 3 since I moved that drive cable around since Acronis was not seeing disk 0) . System reserved does not have a drive.

OK..I removed the drive letter e: from the system reserved partition and now it doesn't appear on my Windows explorer.

Then I can just assign E: back to my Drive that is now I:

Let me test some more to see if I have recovered.

Sigh! I used to recover to HD in a jiffy using Acronis.. SSD is a problem environment

The picture below is your Windows Disk Management status. Review how your system disk i(disk 3) s configured as shown in this graphical view shown in the bottom section. Your restore must match these same settings.

Note that the System Reserved partition is partition 1 and that it is this partition which is the Active Partition. Drive C is NOT the active partition.

1. The picture below is the system reserved partition viewed via the Restore process.
Before you can click NEXT to leave this screen, the user must make any necessary corrections.
Disk Management shows this partition is the ACTIVE partitons. This screen requires correcting

Under the section which reads partition type/primary, click the "Change default" option.
Be sure the "Mark the partition as ACTIVE" is Checked. Correct if necessary.
The correct reading is "Primary & Active".

2. The picture below is your OS Drive C.
Before you can click NEXT to leave this screen, the user must make any necessary corrections.

Disk management shows this partion NOT to be the active partitione. User must make the change if a change is needed.
Under the section which reads partition type/primary, click the "Change default" option.
Be sure the "Mark the partition as ACTIVE" is NOT checked. Correct if necessary.
The correct reading is simply "Primary".

Note-1: When using the Windows Recovery /Installation CD to do a Startup Repair, it may be necessary to perform the the repair in several passes as the repair only makes one correction at a time so multiple passes may be needed.

Note 2: After you get your disk restored the way you want it, You may be able to switch connectors on Disk 3 to disk 0. This would require the use of the Windows Repair STartup process again. If you do this, only the single system disk should be attached.

Note 3: If you attempt the restore process again. I would use the Add disk option on the CD and delete all the partitons on the system target disk so all the space is unallocated.

Thanks Grover.

So if I had made those two corrections I wouldn't have had issues?

In 1) Yes I should make that change to be Primary and Active

but for

2) I had it correctly...even if its default.. right? I had it only as Primary.

BTW... I think My restore is now failry stable...But I will keep this as good information to have.

I have another Question:

I saw there is a cloning option in Acronis Menu. Are there good documentation for how to clone? I have a new SSD with 120GB ..same as my primary OS SSD. I want to clone it and keep it for keepssake.. as another alternative.

Manohar

1. If the System Reserve was marked as Active and the OS (dirive C) had remained as "active being unchecked", you would not have needed the Windows Repair.
2. If the first partitons was wrong, then the 2nd partition had to be wrong as well. You would have needed to do an uncheck on the 2nd if the 2nd was wrong.. Only one partition can be marked as Active which had to be the system reserved. It is NOT unusual for the user to need to overrule the program. If corrections are needed, then the user must make the corrections. This is why an informed user has a better chance of success as compared to one which does no research.

3. The restore process is the easiest. I cannot recommend you use the clone procedure as it can be very error prone by user errors.
4. There is a good chance your screens would have matched my example if you were restoring to a blank disk--not one which had partitions or data.
5. Is your Windows partition lettered as Drive C? I asume you removed the drive letter from the System Reserved partition.
6. Take the time to assign a name to your Windows partition such as
Win7_C.

GroverH wrote:

3. The restore process is the easiest. I cannot recommend you use the clone procedure as it can be very error prone by user errors.

Please heed Grover's advice. Clone should be used only by advanced users who know what they are doing. It is riskier and can result in a loss of data and a failed system. Use a full disk backup and restore, as it's far safer.

All right... Got it..Thank you for all the help

Mucho appreciation!

:)

Manohar

Yes..My Windows is now C: and I have given it a name Win7_64

And I removed e: from the system partition..so it no more visible in explorere

BTW. Since I have the new SSD, can I put that in my USB2 Docking station and then do another recover onto this new SSD? That would be like Cloning.

Manohar Mahadevan wrote:
Since I have the new SSD, can I put that in my USB2 Docking station and then do another recover onto this new SSD? That would be like Cloning.

Better yet, remove the original and store in a safe place as an emergency replacement.
Insert the new blank disk into the computer (only internal disk connected) just as the orignal and do another new restrore to the blank disk. You will need to do the "add new disk" option to the target disk before doing the restore.