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i2010 Home - Build 6053 does not close in WinXP SP3

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When I close Acronis the program is still running in the Task Manager even if it does not show up anymore at the desktop. So it cannot be started again - only if I kill it in the Task Manager.

If it is not killed by me it will be done at system shut down what takes a lot of time. But this happens when I want to restore an image too. So for me it is useless like this.

This all on WinXP SP3. No other Acronis products installed - so no conflicts like other users.

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It has happened to me a few times also, I believe I've seen others say the same on the forum.

I'm also running build 6053. With the various other issues with Ti 2010 I dont think it will be too long before we see yet another build !

This happened to me, too, when installing TI2010 build 6029 over build 5055. I first had to uninstall completely (lost all the backup jobs in my case) and reinstalled 6029.

Hello all,

First of all, I'd like to apologize for the inconvenience that this issue caused.

The issue is currently under investigation and our QA Team is working on it. If you want to help us with the fix, please provide us with additional information from your machines. Please gather that information by the means of AcronisInfo utility as described at this KB article and attach it to your reply to this thread. The more specific info you can provide us up-front, the faster we'll be able to help you resolve the problem.

Thank you very much for your understanding and cooperation.