Ignoring error messages?
Hi,
I have True Image 2010 (latest build) and when I do a data recovery I sometimes get an error message "failed to recover file or folder 'xxx.xxx'". If I click ignore, it carries on as expected.
However, if I'm doing a large restore, I don't want to have to click ignore every time the restore job encounters an error. Worse of all, if I don't do anything it just cancels the job. That's annoying.
Is there anyway to change this behavior so that I can leave to job to run and just report which files it can't restore at the end?
- Anmelden, um Kommentare verfassen zu können
Hi Anton
Many thanks for those links. I tried setting silent mode but it didn't make any difference to the restore. I did notice though that the setting was under the Backup section of the options. Should it still apply to restores?
- Anmelden, um Kommentare verfassen zu können
Hello Julian,
Thank you for replying.
I apologize for the incorrect information, I was under the impression that it was a backup.
Those backups settings are not applicable then.
It is possible that those files are being used during the recovery, you could try making sure that your recovery operations take place when they are not used.
I would recommend to contact our Support team for additional investigation and since this is a recovery issue we will not charge support fees.
Please let me know if you have any other questions.
Thank you.
- Anmelden, um Kommentare verfassen zu können
Hi Anton
thanks again. I'm actually restoring to an alternative location (an empty USB drive) so "in use" files should not be an issue. Strangley though when I mount the backup file as a drive I can restore all the contents by doing a file copy.
However, I will do as you suggest a log a call with the support team.
Thanks
- Anmelden, um Kommentare verfassen zu können