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Incremental claims lack of space, yet there is plenty.

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I bought Acronis and set up a scheduled 1am backup of my disk to an external 1Tb disk. I bought this disk new and there was nothing on it.

The scheme is Incremental, create only incremental after initial full. Consolidation: number of backup versions exceeds: 4

My desire is to create a full, then incrementals, then after two nights, start all over again: full, two incrementals. That should be enough for me to back up. I did enter 2 but it seems to ignore that.

I have two internal disks, total disk space in use is 726 gb. I would think a 1Tb (931gb) external should be able to handle my plan.

This worked for a couple of weeks. It did not limit itself to 4 incrementals, it just kept going until the disk eventually filled up with incrementals.

At that time I made a mistake apparently. There seems to be no way within Acronis to delete backups so I went to the backup disk and deleted everything off it manually. That totally confused Acronis and it has not worked right since then.

I tried again just last night with a clean 1 Tb disk, and it failed with: not enough space. It created a 640 gb file called My partitions_full_b1_s1_v1.tib

From the log I got this:

Failed to open data stream. Try to remove the backup from the list, add it again by clicking 'Browse for backup' and recreate the backup settings

Failed to open backup E:\My backups\My partitions\My partitions_inc_b1_s5_v1.tib. Make sure the backup location is accessible and contains all versions of the backup. This backup may also be corrupted.

Is there any way to get Acronis working again? I know several years ago I had bought Acronis and back then I had similar problems and it never did work right again. I gave up, uninstalled Acronis and stopped using it for several years. Since then I've have had new laptops, and it looks like its the same thing all over again.

It shouldn't be this difficult to backup a laptop.

Any help would be appreciated.

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This link should help, Figure 19 and 20 should help in deleting the backup task, Figure 9 thru 11 for proper backup task configuration. Delete your present task and all associated backup files using the methods described in the link. Since you used other methods to delete backups previously you will need to clear the Archives database so that the programs memory can be cleared.

You will need to delete the database files of the product:

Delete the database file called archives.xml:
Windows XP: %ALLUSERSPROFILE%/Application Data/Acronis/TrueImageHome/Database/archives.xml
Windows Vista, Windows 7: %ALLUSERSPROFILE%/Acronis/TrueImageHome/Database/archives.xml
Then restart Acronis True Image (close it and open again) that will automatically recreate archives.xml database.

https://forum.acronis.com/forum/28705

After you clear out the archives.xml as described above by MVP Enchantech and your main menu listing is empty, the link below will help you set up your new custom backup scheme. Note this example avoids the use of consolidation. Set the inc number to 2; and set the "store no more than 1" if you wish the new full to overlay the old. Note however, the program will create the next full before it deletes the prior chain so you need short term storage space for 2 fulls plus the 2 inc before the deletion actually occurs.

GH12. Create Custom Incremental Backup Scheme. 6 Inc, Keep 4 chains. Change the 6 & 4 to 2 & 1.

If not enough space exists for the 2nd full, the "disk full" error will result. If not enough space for the 2nd full,. then you will need to use the program delete function and delete the first chain; or, write a batch file to do the chain deletion before the next full is created; or use the helper program Chain2Gen (C2G) which can do the deletion of old backups prior to the create of the replacement full.

Note is is best to create the task with all the correct settings and then make no changes to the task once you have started using the task.