Installation Error Deploying KB26062 USB Driver Fix

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Having had a problem with a TDK flash drive that occured after installing TI2012 I came across this,
http://kb.acronis.com/content/26062

When I try the update I get the following error message (see picture). Any reason why this should be happening.
The second of the two file installs OK.

I am far from impressed at the moment with the number of problems and bugs in TI012.

Anhang Größe
driver_install.png 58.39 KB
Fr, 06/15/2012 - 11:07
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Are you using the latest build of ATIH 2012 (should be 7119) if not, install that version and check if you have the same issues. The KB article you are referring to is outdated now. USB device problems were not corrected properly until build 7119, and the SnapAPI drivers that get installed during build 7119 installation seem to be the most current at this time.

Fr, 06/15/2012 - 14:28
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Hi James,
Yes I am using the current build of TI (7119). As far as the TDK drive goes, I have reformatted it half a dozen times over the last few days in the old Vista PC using FAT/FAT32/NTFS and kept trying it in the W7 one. It is being recognised now taking around 8 seconds for the autoplay box to open. That compares to around one to two seconds on the older PC. Other drives open much faster for some reason.

Thanks again... I'll see how it continues.

Fr, 06/15/2012 - 18:28
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