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Lack of Support

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Posted two messages and received a response requesting information on what the problem was. Replied with the requested information and posted the log like requested. That was six days ago and no further response from Acronis. Seems that version 2015 should have been tested a little more before experimenting on the public. Not real happy with the support.

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Stay on top of them. It's a weekend post-rollout so there are going to be some sorely hung-over folks come Monday. And knowing some Euros, a small number may call in still drunk.

oldgunny,

Have you checked in your account under support to check that your case number shows up and whther somehow you've had some response there and not by email?

I have alerted Acronis to your post.