Last version date not updating

Gary: I am having the same issue. The last version date is consistently showing the date of the second-to-last backup. You wouldn't think that this kind of obvious bug would have made it through beta testing! So far, not that impressed with ATIH2012, given the number of bugs I have discovered and I am not doing anything complex.

I guess all we can do is hope that Acronis comes out with a patch, soon, to fix all of these annoying "enhanced features."

Have a great day.

Regards,
-Phil

I am also experiencing this problem.

The backup panel date is shown as 23/09/2011 when I know (by examining the logs) that it should read 26/09/2011.

It would seem a very obvious thing to have checked. I find it most disconcerting to open TIH2012 and see it reporting the latest backup version as being several days old. Might this be a problem following upgrading from TIH 2011?

Regards

David

Hallo yrag

yrag wrote:

In the backup panel the date is not updating to show last version backed up. In my case, that should read: Today, at 8:02AM. Anyone else seeing this or is it just me?

I have the same Situation in the German release.

Wolfgang

Same here, but not on every backup. Will try to figure-out the diferences between the scripts that show the correct date and those that do not.

Hallo hhansard,

in my backup-table the diferences between the scripts that show the correct date and those that do not is following:
a) All scripts with correct date have no time-table, I start them manually.
b) All scripts with wrong date have a time-table and they are starting automatically.

 Hello all,

Thank you for taking time to contact us. 

I will take care of the issue.  

Wolfgang,

Could you please clarify what "time-table" means?

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

 Hello all,

We were able to reproduce the issue, the case number is ATIHIIOXII-6416.

We are planning to implement the fix for the nearest released build.

Thank you.

Great! I'm seeing this behavior too.

I'm running into this issue as well, where can I check on the status of "ATIHIIOXII-6416" ?

Hello all,

Thank you for your posts. I will definitely help you.

Nathan, ATIHIIOXII-6416 is the number of the issue in our internal issue-tracking system.

According to it, this problem will be resolved in Update 1.

You can always subscribe to our newsletter to receive e-mail notifications when new updates are released.

Please let me know if you have additional questions.

Thank you.

Hi there, I am having the same issue here (Acronis True Image Home 2012 build 5545). The Backup includes 2 Partitions and I actually started it as a new Backup on 20th of October. It is showing the 6th of October as last update date, even so I had it successfully running for at least 3 times since the 20th.
(Other Backups do behave as expected in this and every other respect I can see.)

I'm not 100% sure, but under the strong impression, that even so I created it "from scratch" it is somehow continuing an older backup with the same settings, which I deleted (but not its' data). I'm just now validating the backup in question and it seems to do good. What I'm most interested in now is can I keep the backup and rely on it, or do I have to delete/move everything and start new all over with this backup ?
(As I think I might loose older versions and because of the work and time involved I'm not keen to do so)

thx

I doubt there's anything wrong with the actual partition backups. But the wrong date of what I think should be the last backup performed is very annoying and worrying - I have to keep "exploring" backups to ensure its still working!

I had an on-line session with one of the Acronis technical help guys and, after spending some time going over my parameters, etc., he announced that Acronis TIH2012 now shows the date as that of the last full backup. Following this, I restarted all my backups and this did appear to be the case for a while, until after a few cycles of full and incremental, I decided that what TIH2012 was actually showing me was the date of the last incremental immediately prior to the latest full backup!

Unfortunately, its difficult to show this with screen snapshots, but I've raised another technical query with Acronis in the hope that they may eventually correct this date anomally.

Cheers.

Same problem. Backed up early this morning. Log confirms I did. Version number displayed is 9 (which is correct) but date is 22/10/11 (should be 26/10/11)