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License key and Upgrade question

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Hi
A few years ago I bought acronis true image 2013 but I only registered it a few days ago and tried to install it on the computer with the serial key. During installation after entering the license serial key the "Next" button would not activate so I could not continue with installation. I was hoping to activate this version and upgrade to version 2015. I had'nt got round to using the 2013 at the time and only tried to use it a day ago so I don't want to have to buy the new version again but I would like to upgrade it.

Any further info to fix this would be appreciated.

Zoeb

0 Users found this helpful

Try the copy and paste method instead of direct key entry. Seems to work better.