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line_tag="0x3BCDDFBC08C15F55" error

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Hallo
I created a script to make a image from my Harddisk.
The image is always corrupted after making the image.
I have 2 error messages at the start in the logfile

Can anybody help please ?
Thanks

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Hello Juergen,

I'll surely help you to resolve the issue, but first of all I need some information from you:

  1. What is the exact name of Acronis software you use and what its build number (you can find it in Help -> About section)?
  2. What do you mean by 'I created a script'? Did you just schedule a backup task?
  3. Could you please save the log file with the errors and attach it to your reply to this thread?

I'm looking forward to hearing back from you at your earliest convenience.

Thank you.

Hallo
Sorry i mean Backup Task ( no script )
I use the Acronis Agent on one machine
And Console on another :
Acronis True Image Management Console® (build 8.319)
The logfile say:
product="Acronis True Image Echo Workstation" version="1.0" build="174"

Thanks

Hello Juergen,

Thank you for the clarification.

However, I need some more information from you.

1. First of all, please update to the latest build of the software (since you're using the old one) that is available for download in your account on our website. Note that you need to register your software to be able to get new build.

2. Could you let me know where did you save your backup: internal/external drive or some network device, such s NAS or shared folder?

3. Please collect AcronisInfo and attach it to your reply.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.