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Mounting problem with Ti 2010 b5055 in Windows 7 64bit

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I have W7 b7600 RTM Ultimate, Intel Pentium D 3.00GHz, DDR2 RAM 2.00GB.

I made a four partition image of my data drive. My data drive is 500GB and contains six Partitions of which one has no drive letter assigned, as it belongs to another OS (the OS' are on a separate drive).

I have imaged the four partitions to a 1TB internal S-ata drive formatted as NTFS.

The imaging has resulted in a 68GB archive.

The archive validates OK from within Windows.

By right clicking on the tib file I can mount the first partition of the archive with no problem what so ever. This partition is marked as primary and active.

If I try to mount the second partition, I allocate a drive letter and then I get a BSOD, the error code being 0x7E - in Vista this error apparently points to network problems, but I don't think that is the problem in W7.

If I attempt to mount the last two partitions, I get a Windows error message, telling me the file system is corrupt and needs to be scanned, if I accept a scan it of course fails due to the fact scandisk/chkdisk needs to dismount the volume - if I click ignore the volume(s) mount correctly.

Windows Event Manager records an Event 55, with the details

" The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume L:." ('L' being the virtual mountpoint).

It would seem there is something that Windows is not liking in the mount procedure for these other volumes.

I have run chkdsk /r on all the real partitions and it reports no disk problems.

I've attached the Windows Disk Managment information and the Event data.

I use a 3rd party file manager Dopus 64bit v9.5.0.0.3565 (which is the Windows 7 version).

Anyone else come across a similar problem?

Anhang Größe
data and backup drives.PNG 62.79 KB
Mounting Events report.PNG 48.81 KB
0 Users found this helpful

Hello Colin,

Thank you for choosing Acronis Disk Backup Software.

Most probably you have already found the article in Microsoft KB. I know that this is not exact problem we experience, since you haven't updated Windows. But please apply solutions with 3,4 and 5 numbers and let us know what happens.

If this does not help, please check whether you're able to mount this problem partition only, without mounting others.

Also, do you have an access to the source system? I assume it was the same PC, right? Please also collect Acronis Report file from source, which will help us to analyze the structure of your hard drives. In order to create Acronis Report file, please download Acronis Report utility, run it and create a report. The default name of this file is "report.txt" and it is saved on your desktop.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.