Direkt zum Inhalt

MVPs can you please explain this screenshot of Recover disk operation

Thread needs solution

I am longtime user.  This new 2015 version has some nice features but they have dumbed down the Windows interface so much there are several uninituitive parts of every process that don't make sense.

I'm attempting a first-time Recovery inside the Windows interface, not bootable version. I have searched the forum for an answer for assurance before

+  The backup file was created forr system C drive.

+ I have selected the previous incremental version 5 days ago

+ I selected the Destination Drive as same Disk C Drive. I do want to overwrite the present system partition and restore the previous version

When I click to proceed. All the useful mapping information is missing.

The first screenshot here snap285.png  show the proper selection I made. This is what I want

Second screenshot snap286.png shows the Backup file pointing right back to source drive containing the actual backup File  NOT the Destination Disk which I selected!

No explanations. The only thing left is Click proceed with Reboot and hope truimage has made another unintuive represenation in the interface.

Anyone have an explanation before I overwrite 2 TB of backup files by mistake?

 

Anhang Größe
snap285.png 41.32 KB
snap286.png 26.38 KB
0 Users found this helpful

Jan, I would not recommend proceeding with the Reboot with the settings shown in your screen images as the result will be to overwrite your external drive instead of the desired internal C: drive.

Please see the ATIH 2015 User Guide: Recovering partitions and disks for the correct steps to take in restoring your backup.

See also: Acronis True Image 2015 Recovering System With Boot UP Disc for a YouTube video of this process.

Note: I would strongly recommend using the Acronis bootable Rescue Media to perform this type of operation rather than starting this from within Windows.  Doing this from within Windows will require that Acronis reconfigures your system bootloading to create and boot from a temporary Linux OS environment - if anything interrupts this process you can be left with an unbootable system.  Using the Rescue media on CD or USB stick does not touch your bootloader configuration.

Thank you Steve. I agree with not proceeding.

However, I have a question.  You can see from first screenshot that the target drive selected is correctly shown as the original drive so it will overwrite the original and perform the recovery I want.

Is this just another example of the not-for-prime-time Windows interface begin wrong?

regards,

Jan

I think that perhaps you may have scrolled accidentally when selecting the destination drive.  The first picture is correct, but the second one definitlely shows it's about to go to the Z: drive.  

When you are pickign the destination drive, if you use the scroll wheel, arrow button, or tap a letter on the keyboard, it may jump to something else.  

As a test, I would reboot the machine (hey why not), but leave the external Z drive attached.  Once booted up, launch acronis again.  Start the restore process and see if it does the same thing or behaves as expected..

That said, as Steve recommended, I would not start a full disk recovery from within Windows either. There is the possibility of corrupting the Windows bootloader in the process.  All that will happen is the system will reboot anyway, then Acronis will modify the OS bootloader so that instead of booting into Windows, it boots to Acronis.  But, if something goes wrong and it doesn't boot, it may not reverse this automatically and then you have to run Windows repair.  Just avoid that possibility to begin with and start a full disk reocvery from the offline reocvery media instead.  You should always have recovery media because if Windows won't start, that's the only way you're going to be able to recovery anyway.  And if you have the media, it is just as fast to boot from it than it is to start the process from within Windows, but there is no risk of accidetnally modifying the OS bootloader so it's the safer option. 

Thank you Bobbo_3C0X1

I will use bootable media instead.  I'm  broken record about this... but I long for the old simple intuitive interface inside Windows that worked and never attempted any actions until completely informing the user.  Its basically the same one as bootable media.

I ran through the process again using only a mouse click to select each step. Same result pointing to Z drive

I tried to duplicate any error with scolling or arrow key. Same result no matter what is done.

Bootable Media it is.

Last harangue against interface.  I create automated backup schedules with some difficulty. Never could get the automation where Truimage would create Full, then 7 incremental, then create a new full backup and delete the incremental

So I let it run for a week, then move everything and let Truimage tell me the files are not there, Click ignore and it makes a new Full and starts again

Surprise, surprise... if you try to do a recovery from inside Windows interface it stops with the error cannot find Version 21 or whatever it incremented in memory.  What it does when clicking Ignore and creating that new weekly full backup is stay with V1 naming for files.

Again, this new Truimage windows interface is way, way below the bar from the older versions of truimage

Thanks to you both

Jan

Jan wrote:

Last harangue against interface.  I create automated backup schedules with some difficulty. Never could get the automation where Truimage would create Full, then 7 incremental, then create a new full backup and delete the incremental

So I let it run for a week, then move everything and let Truimage tell me the files are not there, Click ignore and it makes a new Full and starts again

Surprise, surprise... if you try to do a recovery from inside Windows interface it stops with the error cannot find Version 21 or whatever it incremented in memory.  What it does when clicking Ignore and creating that new weekly full backup is stay with V1 naming for files.

Jan, for your automatic backup with a Full plus 7 Incrementals then start over, you need to use auto cleanup rules to manage the backups using Store no more than X recent version chains.  The key to auto cleanup is that nothing gets deleted until the next full backup version has been successfully started / created, so your backup storage drive needs to be able to hold X+1 backup version chains.

If you manually delete old backups outside of ATIH 2016 then you should run a Validation immediately after in order to reconcile the Acronis Database with your backup files, which in turn will prevent you getting the 'cannot find version X messages'.   The alternative to using Validation is to use the option to Clone backup task settings and create a duplicate backup task pointing to a new storage folder then deleting the settings for the original task.

Hi Steve

It is the issue of not having enough space for many of the drive.
You mentioned   which in turn will prevent you getting the 'cannot find version X messages'.  

I assume this versioning scheme is only inside of the Windows interface

Question: If I use the bootable, then it should not matter what version X is about any file... correct?

Again, thank you for your help, Steve.

Jan

 

Correct, the bootable media could care less about the version... well, nothing more than that all of the pieces to that version are in the same location.

The Windows GUI keeps a local database of all the files it creates and where they were created to and that information calculates the version scheme and cleanup. That's why it freaks out when you manually move them because it expects them to be there since it has logged that's where they're supposed to be.

  The bootable media has no database and its sole purpose is to backup and/or restore.  As long as it has access to good backup files, it will do its job nicely and without hassle.  For all the bells and whistles and extra features Acronis bundles into the Windows app, the bootable recovery media is the best feature.  Simple, effective, sure-fire.  Whenever I'm about to do anything majory to my machine, I take an offline image and plan on using that to restore from if things go badly.  The automated backups in Windows are nice, but you can't beat the simplicity and efficiency of the offline backup which is done completely outside of Windows and while the hard drive is idle. 

Thank you!

Bootable media 100% it is.

Acronis should take what you said to heart and offer a Classic menu option  for the Windows interface that matches Truimage 2010.  They got that one right.