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It is difficult to decide which is more annoying:  The intractable adware pop up or the complete lack of response by Acronis.  OK, they are both annoying. 

I have found a setting in the "About Acronis True Image" screen that sets "Participate in the Acronis Customer Experience Program".  A poor experience at this point.  I have disabled it and will report back if it seems to fix the problem.

I will also report back if it does not fix the problem, one new thread per occurance.

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