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Network Backup fail

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Hi,

i use ATIH 2012 on a Win 7 Home 32bit machine. I tried to make a backup on a external USB WD HD which is connect via a router too my network. I will backup my files. After I go through the several steps (mark the check box of the right datas, set the path to my network device...) i started the backup process.
After some minutes ATIH told me that it could not find the device where it has to store the backup file.

I can see my device in the windows explorer and also in the ATIH explorer tree! Also I can the the folders!

My outlook backup works fine on the same device.

Does anyone has an idea?

I payed for this S/W and after 2 month thy don't wont give support.

Kind Regards.

Andreas

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