New installation of atih 2011 gives Event code: 0x00090070+0x000907D2
I've seen similar instances in the forum, but no concrete resolution.
This is an attempt to back up the system (XP-SP3) partition to another disk on the same system. Worked fine with ti 2010.
Some additional eror data is attached.
Ideas? Need more doc?
Thanks... John
>> Try uninstalling, rebooting and reinstalling.
Done, but no joy.
After installation, I wanted to get a adhoc partion backup of my XP partition which I've finaly re-stabilized. On the main menu, I clicked "Disk & Partition Backup" and was presented with the "Configure disk backup process" panel. I made two changes away from the presented defaults: 1) Specified an alternate destination (Folder in empty partition on another drive). 2) Custom backup scheme became "full method". Then I clicked Back up now, and the error messages popped up.
Do I have to do anything further for an on-the-fly partion backup?
>> Do I have to do anything further for an on-the-fly partion backup?
Like mess with the scheduler?
With ATIH 2010, we didn't do anything special for one-time full backups.
No you don't have to do anything. It should work.
Since you want to do full backups, set up a fresh new task and let's see if the backup completes. I am pretty sure the upgrade created some problem.
Frustrating.
I just finished attempting a vanilla manual backup, taking all offered defaults, and the task still fails. The attached screen-shot hopefully may stimulate some ideas. (I supplied this with the original post also.) The destination (D:\My Backups) definitely exists.
What do the two 4-byte error fields (or event ID's) indicate?
Are you logged into WinXP-SP3 on an administrator account? And does "D:\My Backups" have global write privileges? Was ATI installed while logged in on an administrator account? None of these seem likely to be the cause, just throwing out some possibilities. Have you tried a test backup to a different location just to rule that possible problem out?
It seems like I have read mention of an uninstall utility, released by Acronis, which completely removes all traces of ATI. Can anyone confirm? If such a deal does exist, using that to completely uninstall ATI then reinstalling it might be another idea.
I agree, sounds VERY frustrating!
John,
Let's try to clean up your installation with the clean up utility. Download the clean up utility here:
http://kb.acronis.com/content/14871
Uninstall ATI, use the cleanup utility, reboot, and reinstall. When you reinstall, disable any antimalware or security software you might have protecting the registry.
OK, I deinstalled, ran the cleanup tool as prescribed, installed, and no change - same set of symptoms. (KaspIS was disabled throughout the procedure to do the clean install.
One curious thing of note: The cleaner notes asked us to look at the registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
I saw this key and tons of very similar ones: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36Exxx-E325-11CE-BFC1-08002BE10318}
Would these be normal, or are things not getting cleaned up thoroughly?
I think it's back to 2010 for a while, so I can get some stuff backed-up.
Thanks to those that helped...
... John
It still comes down to resolving the very specific error conditions returned after the backup task failure per attached. What do they indicate?
The keys you mention are related to the snapman driver.