New true image 2012 install-backup-restore

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I recently installed the True Image 2012 software and have had it running for a few days and completed a full verified disk back up on my computer. I tried a recovery on a new computer with the same XP operating system and after it completed and rebooted, I get the Blue Screen of Death. I am unable to reboot the computer in any mode offered, safe, last know good configuration...

The recovery transfer appeared to go fine, so although I still have the data backed up on a back up drive and my old computer is working I can't boot my new computer.

Thoughts,

Thanks

Don

Mi, 07/11/2012 - 22:50
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mvp

adonh,

You cannot restore the image of computer A on computer B, unless the hardware is identical. The reason is that Windows's booting relies on a few critical drivers (in particular the disk controller). You will need to purchase the Acronis Plus Pack, create a new bootable medium and follow the instructions for Universal Restore.

http://kb.acronis.com/content/2149

Mi, 07/11/2012 - 23:25
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Pat L wrote:

adonh,

You cannot restore the image of computer A on computer B, unless the hardware is identical. The reason is that Windows's booting relies on a few critical drivers (in particular the disk controller). You will need to purchase the Acronis Plus Pack, create a new bootable medium and follow the instructions for Universal Restore.

http://kb.acronis.com/content/2149

I know there are occasions where back up programs are used to restore files back to the same computer (A) they were created own. But in most cases a restore or recovery is required because of a Disk crash on computer (A) over to a new replacement computer (B). I had this situation just a few days ago when my computer (A) crashed. After going through all of the procedures to reboot with the Dell techs it was determined that the the hard drive could not be repaired. Then after looking at restoring only files from my old backup program to a new computer (B) and then reinstalling my programs, I tried rebooting computer (A) just one more time, and it came back on. Although it was working I did not want to take the chance that this might happen again. So I started searching for full disk backups and recovery and Found Acronis true image Home 2012. It looked to be exactly what I needed. So I downloaded the trial and started checking it out. It worked great and this would be a perfect solution to get past my problems on computer (A) and have a viable backup process going forward. I was going to purchase the 3 computer package with online function. But I wanted to check out the recovery feature before doing this. I must have missed the disclaimer that the full image restore from computer (A) to (B) was only available with Acronis Plus Pack. You would think that is would be included in the true image home 2012 package for the reasons I stated above.

Now I will need to "a new bootable medium" on computer (B) and start over.

The devil is in the details.

Don

Do, 07/12/2012 - 00:14
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If you are using XP you might be able to get away with running a repair install of XP using an XP install CD - note this doesn't work with Vista or W7/8 as they have a different repair mechanism.

Boot from the XP CD and select INSTALL (not repair at this stage), the CD will chunk around and eventually it will report that it has found a current installation of XP. Now you should get two choices, install a new instance of XP or repair. Select repair, this will delete all hardware drivers from within registry and install generic ones, your installed programs will still be usable. After this has finished reboot the PC, where Microsoft provided drivers for hardware on your system these will be installed, however special drivers such as those for a video card and motherboard chipset will probably need to be re-installed manually as will any drivers you had to install yourself.

If XP gives you a BSOD (unlikely) you can try hitting the F8 key as you boot to go into SAFE mode from where you might be able to install whichever driver is causing the problem or temporaily disable that drive.

Do, 07/12/2012 - 02:15
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Colin B wrote:

If you are using XP you might be able to get away with running a repair install of XP using an XP install CD - note this doesn't work with Vista or W7/8 as they have a different repair mechanism.

Boot from the XP CD and select INSTALL (not repair at this stage), the CD will chunk around and eventually it will report that it has found a current installation of XP. Now you should get two choices, install a new instance of XP or repair. Select repair, this will delete all hardware drivers from within registry and install generic ones, your installed programs will still be usable. After this has finished reboot the PC, where Microsoft provided drivers for hardware on your system these will be installed, however special drivers such as those for a video card and motherboard chipset will probably need to be re-installed manually as will any drivers you had to install yourself.

If XP gives you a BSOD (unlikely) you can try hitting the F8 key as you boot to go into SAFE mode from where you might be able to install whichever driver is causing the problem or temporaily disable that drive.

Thanks Collin. I decided to go with a full new install of XP professional since there was nothing on the drive other than Windows and the acronis software. Its going through setup now. One that is done I will get everything in order on the new setup I will be ready to try restore again based on the required software addition. I will followup at that time.

don

Do, 07/12/2012 - 14:24
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I have reinstalled Windows XP on the new computer and have installed the latest Windows updates. I have purchased the Acronis True Image 2012 with the plus pack and would now like to proceed with a complete image universal restore from my computer A drive (backed up to external WD drive) to the new computer B. I have also backed up the drivers on computer A to a USB drive. I have reviewed the instructions but would appreciate some personal guidance from the forum.

Thanks

Don

Do, 07/19/2012 - 12:59
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adonh wrote:

I have reinstalled Windows XP on the new computer and have installed the latest Windows updates. I have purchased the Acronis True Image 2012 with the plus pack and would now like to proceed with a complete image universal restore from my computer A drive (backed up to external WD drive) to the new computer B. I have also backed up the drivers on computer A to a USB drive. I have reviewed the instructions but would appreciate some personal guidance from the forum.

Thanks

Don

I'm confused. You say you want to do universal restore of a full disk image from computer A onto computer B. But, you've just installed Windows XP on computer B. That new installation is meaningless, as it will be wiped out by the restore of the image from computer A.

Do, 07/19/2012 - 14:06
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tuttle wrote:
adonh wrote:

I have reinstalled Windows XP on the new computer and have installed the latest Windows updates. I have purchased the Acronis True Image 2012 with the plus pack and would now like to proceed with a complete image universal restore from my computer A drive (backed up to external WD drive) to the new computer B. I have also backed up the drivers on computer A to a USB drive. I have reviewed the instructions but would appreciate some personal guidance from the forum.

Thanks

Don

I'm confused. You say you want to do universal restore of a full disk image from computer A onto computer B. But, you've just installed Windows XP on computer B. That new installation is meaningless, as it will be wiped out by the restore of the image from computer A.

I guess I am confused as well. how do I access the Acronis restrore function from the external drive and run universal install?

Don

Do, 07/19/2012 - 14:33
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