Next try acronis seems to not working on dell precision series
Hi on all,
does anyone know how to cover acronis bug on dell presision series.
It does not work for me at restore on dell t3500, m6300 or m6600.
1. Its not possible to restore hole drives as an error code 26823 : Acronis can't lock source usb drive. This error ony occurs if you try to select the hole disk. If you check all single partitons it fails on restore os-partition. Dell service and recovery partition seems to work.
Please help, i am trying this for month and acronis is not answering since november 2011.
Kind regards, Daniel Malachowski
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No i have build a windows pe 3.0 system.
Cause dell t3500 are equipped with intel rapid storage sata raid controllers i thought this would help.
I alltough tried bios configurations for the sata controller (ata ahci).
Even remove drives and use them with usb adapter on my notebooks seems to help.
I'll get always the same errors "cant lock drive" before restoration starts depending on how i choose my checkboxes or just "restore faild".
Tommorow i will try to burn my image on cd maybe this helps i just got to get some dual layers.
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No ideas .. i would try to directly communicate this with acronis by telephone but they say my realy short supported ended.
If there are no ideas is it possible get my money back ? (cause i can't use acronis)
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The satisfaction guarantee is good for only 30 days. After that, the license is yours. If your support period is over, then your guarantee is expired too. :(
You could pay for suport and hope they will refund the support charge and the original product purchase -- a gamble at best.
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No thanks ... i don't wanna pay and buy a new version just to get support up to 30 days.
Think of it ... i bought the three licence on TI 2012 an Plus plack even that i only use 2 of them.
Now i should buy number 4 just to get support for another month.
This is realy weak, when i never tried to ask acronis i could think about this but acronis is just not answering for month.
NO NO thanks ...
I'm working as an IT-Conultant and i'll take my own advise.
When nothing works, nothing helps get rid of it and take the yellow better spooky one.
Issue addressed here.
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