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Notifications suddenly stopped

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I have a client running Acronis 2015 on Windows 10 (has been Windows 10 for about a month). Notifications suddenly stopped being received. They are sent from one gmail account to another gmail account. I have the sending account set to "less secure", TLS, and port 587. The test fails with a "network" problem with no solution. When checking the sending account, the email IS in the gmail sent folder, but the receiving account never gets it.

Now, I have my system with Acronis 2016 and windows 10, and setting notifications up with the same gmail accounts, all works fine.

The 2015 system worked fine, then stopped for a while, then started working fine, and now it has stopped again.

Any idea why this is happening?  I have logged into the sending system and tried to send an email, and that worked ok. I am at a loss. Ideas???

Thanks,

Jim 

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Jim, if you are seeing the notification emails in the Sent mail folder for your online Gmail account then this cannot be a problem with the Acronis software as the mail has been received by the Gmail servers and put into the sent folder to indicate that they have forwarded this on.  I can see the same in my own Gmail account for my notification messages which are sent to an email account with a different ISP.

You would need to take this up with Google Mail as to why the mail sent from one Gmail account isn't being delivered to your other Gmail account.  I would recommend checking the Spam and Trash folders in case they have gone into there on the receiving account.

Actually, upon further looking, the mail does NOT get to the sent folder.  They stopped arrearing when the enails stopped being received.

They are sent from one gmail account to another gmail account. I have the sending account set to "less secure", TLS, and port 587. The test fails with a "network" problem with no solution, and the email does NOT appear in the sent folder. I have tried using the defailt of 487, and even port 25 - no success. Acronis 2015 says it is the current version - no updates.

Help?

Jim

Ok, everything works in Acronis 2016 and Windows 10 (my system) if I use the same notification setup email accounts. The problem is with Acronis 2015 and Windows 10. It worked for a while, then suddenly stopped. When testing the notifications, as I mentioned above, I get a "network" problem. The "more information" states that there is an error code of: "Event code: 0x0064022B+0x0000FFF0+0x80070003" which I don't seem to be able to find anything on it. What is going on????

Thanks for any help.

Jim