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NSB in 30 day test version

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Hi,

i have a problem with NSB in the Ture Image 2014 version. A laptop (windows 7, 64 Bit, pro) is supposed to backup around 500MB word/excel/image files to a NAS. The resulting tib-file has 0 byte and recovering fails with a error message (Zugriff auf die Datei oder den Ordner wurde verweigert, Access to file or folder not possible). The folder does contain a cdp.data (~500MB) and cdp.metadata (~ 30KB). NSB backup to a USB-drive works, normal backups to the same NAS also work.

One oddity happened during setup of the backups: True Image does not see the NAS until i enter the IP.

What is the problem and what can i do to enable NSB on NAS?

Thanks,

0 Users found this helpful

Hello pumpkin,

please check if all permissions for the respective folder are set correctly.

Also please refer to this article for more information about backing up to NAS devices.

Thank you.